Customer Service

Job title:

Customer Service

Company

Candid Hire

Job description

Customer Service RepresentativeLocation: Hull
Shifts (40 hours/week):Wednesday SaturdayOR Sunday Wednesday
Salary: £26,500 £27,500 (DOE)
Industry: Logistics & Supply ChainJoin a growing logistics business based in Hull as a Customer Service Representative key role supporting the smooth running of operations and ensuring excellent service for both clients and customers. This is a fast-paced, varied role where no two days are the same!The Role:You will be part of a busy, friendly team handling customer enquiries, resolving delivery issues, and ensuring everything runs like clockwork. If you love problem-solving and making customers feel valued, this could be your perfect fit.Key Responsibilities:Respond to customer queries via phone and emailInvestigate and resolve delivery and service issuesLiaise with warehouse, transport, and third-party carriersKeep internal systems updated accurately and in real-timeMaintain a professional, helpful approach at all timesWhat Were Looking For:Previous experience in a customer service role (logistics or supply chain preferred)Strong communication and problem-solving skillsAble to multitask in a busy environmentComfortable using IT systems and learning new toolsA team player with a great attitudeBenefits:22 days holiday (176 hours) + Bank HolidaysBUPA Connect health cover from day onePension scheme (auto-enrolment after 3 months)Positive and inclusive workplace cultureLong-term opportunities in a stable and growing businessApply now through Candid Hire we connect great people with great supply chain careers.(Were keeping our client confidential at this stage full details will be shared with shortlisted candidates.)

  • 22 days holiday (176 hours) + Bank Holidays
  • BUPA Connect health cover from day one
  • Pension scheme (auto-enrolment after 3 months)
  • Positive and inclusive workplace culture
  • Long-term opportunities in a stable and growing business

Expected salary

£26500 – 27500 per year

Location

United Kingdom

Job date

Fri, 06 Jun 2025 22:51:05 GMT

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