Location: Concord, ONStart Date: 20-09-2024Date Added: 20-09-2024Status: Accepting CandidatesIndustry: AdminDescription:Hiring Customer Service along Keele and Steeles area!
Pay – $20/hr
Hours – 9am to 5pm, with possible OT
In-office 5 days/weekJob description: Responsibilities
Answer incoming customer queries via telephone and e-mail in a professional, yet warm manner.
Maintain and build relationships with assigned customers by delivering total customer satisfaction
Works closely with the sales team and multi-line sales representatives to increase sales and customer satisfaction
Must be a strong team player who may be called on to provide back-up support to other Account Managers portfolios, when required.
Participate in some external initiatives, for example, attending promotional trade shows or visiting customers
Must be able to actively liaise between all departments with regards to customer’s orders
Accurate and timely dispensing of information to your account portfolio
During steady season some cold calling and suggestive selling may be required
Understanding the artwork process/imprint methods/product line
Understanding the policies and procedures of the Company
Other duties as assigned
Qualifications
Superior communication skills – both verbal and written
Inside sales experience required
Netsuite experience is an asset
Excellent follow-up skills
Time-management proficiency
Communicative and interactive
Strong problem-solving abilities
Strong team player and a go getter
Must be able to think on your feet and multi-task
Ability to balance urgency, challenge and stress effectively
Ability to handle multiple tasks and priorities with efficiency
Communicative and interactive
Proficiency in using Microsoft Office Suite Application
Experience in Netsuite is a plus
if interested please send a copy of your updated resume to oancheta@cantech.agencyCTS1
Expected salary
$20 per hour
Location
Concord, ON
Job date
Sat, 21 Sep 2024 23:03:26 GMT
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