Customer Service Representative

Job title:

Customer Service Representative

Company

Globe Life – Kelechi Anele

Job description

At our company, we believe that exceptional customer service is the backbone of a successful business.We are looking for a dynamic, goal-oriented Customer Service Representative with a passion for sales to join our team. If you thrive in a fast-paced environment, love connecting with customers, and have a knack for closing deals, we want to hear from you!What Sets Us Apart:

• Potential for Unlimited Earnings: Earn based on your dedication and performance, with pathways to accelerate your success.
• Sustained Earnings: Consistent income generated from ongoing client renewals
• Performance-Based Income: Earn according to your commitment and success.
• Client-Centric Sales Environment: Connect with clients to provide outstanding service and identify opportunities to fulfill their insurance requirements.
• Remote Work Flexibility: Balance your work with family time while managing your daily tasks from home.
• Customer-Oriented Setting: Relish the chance to engage with clients, delivering top-notch service while addressing their insurance needs.

Your Responsibilities:

• Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Identify customer needs and recommend appropriate products or services.
• Upsell and cross-sell products to meet sales targets and increase revenue.
• Maintain a deep understanding of our product offerings to effectively communicate features and benefits to customers.
• Process orders, handle returns, and manage customer accounts.
• Collaborate with the sales team to ensure a seamless customer experience.
• Track and report on sales metrics, customer feedback, and service trends.

Job Requirements:

• Bachelor’s degree or High school Diploma equivalent.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with a talent for building relationships and connecting with potential clients.
• Comfortable working with sales targets and performance metrics.
• Proactive problem-solving abilities and a keen eye for identifying opportunities.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Previous experience in sales or a related field is a plus, but not mandatory.

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Expected salary

Location

Brampton, ON

Job date

Fri, 30 Aug 2024 22:59:52 GMT

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