CUSTOMER SERVICE COORDINATOR

Job title:

CUSTOMER SERVICE COORDINATOR

Company

Speedy Hire

Job description

Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!We have an exciting opportunity for a Customer Support Coordinator to join our customer services team. The role will involve diary planning, scheduling engineers, arranging appointments with customers (telephone/email), quoting customers for maintenance contracts and repairs to their own equipment. Raising rental orders and POs, whilst taking front line phone calls from customers and suppliers.What you’ll need:Excellent organisational skills
Strong communication skills both verbally and written
Accurate administrative skills
Excellent customer service experience
Feel comfortable liaising between, customers, suppliers and engineers.
Adaptive and able to work under pressure.
Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.What we offer:26 days holiday (plus bank holidays)
Life assurance
Pension Scheme
Canteen facilities
95% discount across the Speedy brand
Opportunities for training, development and career progression
My Staff Shop: discounts and offers for shopping etc. across many suppliers
Green Commute Initiative: Work scheme for cycling
Vita – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial managementWe offer a range of hybrid and flexible working arrangements and are promoting our Speedy Work Life Balance initiative which is a huge step in realising our ambition of putting our People First!Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.

Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.Link below to our policies in line with our ESG Governance.https://www.speedyservices.com/esg/governanceAll applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.

Expected salary

Location

East London

Job date

Sun, 20 Oct 2024 04:18:22 GMT

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