Customer Care – Any time – Full Time ONLY (Hiring for Hatch Warren Branch)
McDonald’s
McDonald’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers’ specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.Quite simply, you’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much moreLocationBASINGSTOKE – CHINEHAM SHOPPING CENTRE
Unit C
Chineham
United Kingdom
RG24 8BQMeet the teamThere’s always support as you’re doing the role. Crew MemberWe call ourselves family, we go out together, we work together and we play football together. Shift LeaderMcDonald’s help me do the job I do by letting me be myself. Customer Experience LeaderShow transcript[00:01] My name is Chelsea. I have[00:03] worked here for three years and my role[00:06] is crew member.[00:08] Back when I started at McDonald’s, I was[00:11] very quiet very withdrawn very within myself. I’m pretty[00:14] much sprouted into who I am today. On shift[00:17] I’m very much an energetic, jokey person. Like[00:20]I will use you have a laugh. I feel like I’ve been supported and valued[00:23] by people on shift. There’s always gratitude going around.[00:27] And there’s always there’s always that support there as[00:30] well as you’re doing the role.[00:32] Yeah, best thing the people, the customers.[00:36] Flexibility around what days you can’t work, what days you can work.[00:39] Being able to do things with people in store like arranging to[00:42] maybe meet out and go the other places and just really having that[00:45] connection within the crew[00:48] at your store.[00:50] It’s a very lovely thing to have.[00:52] I still have people that I talk to today that have left the store and[00:55] move on to different jobs for that that friendship stays there.[00:01] My name is Raymond. I’m a shift manager in[00:03] McDonald’s. I’ve currently been working in the[00:06] store for roughly about 10 years now. My[00:09]role basically consists of coaching new area leaders[00:12] helping other shift managers with their role[00:15] when new crew members come in we’ll always guide them[00:18] through what our expectation is, what targets we[00:21] need to reach today we’ll always encourage them, at the end of the day we[00:24] started there. We know what it’s like to climb the ladder. My favorite[00:27] thing about my role is getting to know people finding out[00:30] where you struggle, where can I step in and[00:33] go, you know what you’re struggling in this area. Let me step in I’m going to[00:36] train you there. I can only speak for myself but in our store[00:39] that’s what we do. We call ourselves family because we go[00:42] out together. We work together. We play like football together, but
Chineham, Hampshire
Sat, 10 Aug 2024 04:56:28 GMT
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