CRM Manager (Email & Retention Strategy)
Influencer
EMF Media is a performance-driven brand studio specialised in e-commerce growth. We partner with high-potential brands to drive and sustain high-impact growth across paid media, influencer marketing, creative strategy, and CRM.Since 2020, we’ve helped more than 50 brands accelerate their trajectory, managing over €70 million in paid media spend, executing 25,000+ influencer activations, and generating over €350 million in tracked revenue. In the last 12 months, we’ve driven over €80 million in sales across a focused portfolio of high-growth e-commerce businesses.About the RoleThe CRM Manager is a core player in EMF Media’s Retention & CRM team, owning the development, optimisation, and execution of email, SMS, and push marketing strategies across all lifecycle stages.His role blends performance marketing with automation strategy and creative collaboration to drive customer acquisition, repeat purchases, maximisation of lifetime value (LTV), and reduction of churn. You’ll work cross-functionally with data analysts, creatives, performance teams, and lifecycle strategists to deliver highly personalised, high-impact campaigns at scale.Key Responsibilities1. CRM Strategy & ExecutionBuild, own, and evolve full-funnel CRM roadmaps for our e-commerce clients, ensuring lifecycle strategies are tailored to each brand’s growth stage, customer behaviours, and retention goals.
2. Customer Segmentation & PersonalisationLeverage data to deliver the right message to the right user at the right time.
3. Performance Tracking & OptimisationLet performance insights drive your next iteration.
4. Automation & Tech Stack ManagementBuild a smart, scalable, and reliable CRM infrastructure.
5. Cross-Team Collaboration & Creative BriefingOperate as the connector between content, strategy, and execution.
Ideal Candidate Profile
What We OfferJoin a High-Performance Team
Be part of a fast-growing and impact-driven agency, working alongside top-tier talent focused on results.Remote & Flexible Work
Work from anywhere in France while connecting with a collaborative, high-energy team.Career Growth & Learning
Access continuous opportunities to expand your expertise, take on new responsibilities, and accelerate your career trajectory.Collaborative Culture
Be part of a team that values efficiency, transparency, and shared success, where everyone contributes to collective performance.Competitive Compensation
Receive a salary that reflects your skills and experience, complemented by performance-based bonuses.Our Recruitment ProcessOur hiring process is designed to assess both strategic depth and operational excellence, ensuring a strong mutual fit from day one.Initial ApplicationA short form to understand your background, mindset, and creative approach.HR InterviewA 30-minute conversation focused on your career path, role expectations, and fit with our mission.Technical InterviewA 90-minute deep dive with your future manager, including a live technical test to assess your creative frameworks, processes, and real-time decision-making.Leadership InterviewA final strategic discussion with the COO or CEO to ensure vision alignment and long-term fit.Offer & OnboardingWelcome to EMF Media. Let’s build, scale, and deliver meaningful creative performance together.
France
Wed, 11 Jun 2025 06:50:07 GMT
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