CRM Manager

Job title:

CRM Manager

Company

Bulgari

Job description

About You:

• At least 7 year experience in a CRM role, with strong focus on segmentation, lifecycle management and stakeholder engagement
• Strong track record of successful cross-channel (email, push, in-app messages etc.) lifecycle comms.
• End-to-end planning, development and execution of large-scale engaging lifecycle campaigns.
• Customer-first attitude: can demonstrate ability to put yourself in customer shoes and have a deep understanding of customer segmentation.
• Excellent verbal and written communication skills and strive to have a customer-first mindset.
• Comfortable working with different departments and senior stakeholders. You can build relationships and alignment but are not afraid to push ahead on your vision.
• Self-starter and impact-drive.
• Technically-savvy with a creative eye. You’re comfortable with technical matters, but you also care about how your comms look and what message you send to your customers.
• Quick learner and problem solver with a strong analytical mindset and eager to learn and develop with a passion for using data to improve campaign performance.

Desirable:

• Experience in Sales Force or similar software.
• Contact with partners to develop client data base.
• Experience working in an international organisation.

Additional informationFounded in 1884 by Sotirio Bulgari as a single jewelry shop in the ICONIC capital city of Rome, Bulgari’s name has today become emblematic of GRAND Italian excellence. Creating a highly distinctive style that celebrates its rich UNDENIABLY ROMAN history, Bulgari is able to blend CONTEMPORARY, GLAMOROROUS and PRECIOUS with HERITAGE and luxury. The original pioneering spirit of the Bulgari family helped to evolve the company into a VISIONARY, successful and global Maison, while its roots in ELEGANT jewelry and EXUBERANT watches have grown into new expressions of MAGNIFICENT accessories, perfumes and luxury resorts.

Becoming a BOLD Bulgari team member means being part of an authentic, passionate work environment, while working for a CONTEMPORARY brand of worldwide renown. Among our most imperative challenges is to recruit BRILLIANT, PASSIONATE and INNOVATIVE people to join our team. As a global player, Bulgari is committed to all issues affecting diversity, and we recruit and hire employees from around the globe, ensuring that everyone has the BOLD opportunity to succeed. We find that employees from different cultural, linguistic and national backgrounds provide us with an EQUISITE knowledge for understanding complex international markets. Beyond diversity, we actively promote Corporate Social Responsibility, as we insist on maintaining a safe and open environment, where UNIQUE people can express their own ideas and passions.

Expected salary

Location

London

Job date

Tue, 01 Jul 2025 22:38:32 GMT

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