Contract – Senior Service Designer – (Remote with quarterly office visits) – Alberta, Canada
Aptiva Corp
Role: Senior Service DesignerLocation: (Remote with quarterly office visits) – Alberta, CanadaDuration: Long-term (2 years+)Type: ContractNote: The applicable candidates are needed to fill the attached skill matrix, and they can also refer to it for Must-have and nice-to-have skills.The Service Designer(s) will be responsible for activities such as review, discovery, prioritization, prototyping, evaluation, and change management for program review and digital transformation projects.Duties:o user and behavioural field research;o co-design workshops;o prototype design and testing;o concept testingo journey map and service blueprint development;o process mapping;o service prototyping;o user story mapping and creationo usability testing;o service performance measurement, analysis, and reporting; ando strategy and roadmap documents or diagrams.
Canada
Wed, 14 May 2025 22:05:21 GMT
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