Complaints Handling Officer

Job title:

Complaints Handling Officer

Company

AJ Fox Compliance

Job description

Are you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in either their Edinburgh or Glasgow office.In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate will have excellent communication and organisation skills.Some of the duties include:

• Liaising with fee earners to investigate complaints
• Advise on complaints handling to ensure compliance with policies, procedures and regulatory obligations
• Review and update policies and procedures
• Provide support to colleagues dealing with Professional Indemnity Insurance
• Report on third-party complaints and carry out cause analysis

Please apply with a copy of your CV to be considered for this opportunity! Thank you.Not quite right for you? Check out the rest of our or give one of our friendly team a call on .

Expected salary

£30000 per year

Location

City of Edinburgh

Job date

Sun, 13 Oct 2024 06:16:47 GMT

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