Community Support Leader (12-Month Contract) – Toronto, ON in Toronto, Ontario

At March of Dimes Canada, our collective work matters . As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Our collective efforts are rooted in our Purpose , Vision , and Mission , which inform how we drive all our work forward:

• Purpose: Champion equity. Empower ability.

• Vision: An inclusive, barrier-free society for people with disabilities. 

• Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. 

Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical, the result of brain injury, or aging, our more than 2,000 team members assist clients in their homes and across communities, to live as independently as possible.

This Opportunity:

We are currently looking to fill a Full-Time Community Support Leader position within our Toronto Supportive Housing Program for a 12-month contract.

• Hours: Full-time, 35 hours per week.

• Shift Requirements: The Community Support Leader will work a variety of shifts, including days, evenings, and weekends across different locations.

• Role Composition: 60-80% assistance with personal care and 20-40% administrative tasks.

• Compensation: Starting wage is TBD, with paid travel time and mileage in addition to the wage. This position is eligible for an extra $3/hour for direct care under the Government of Ontario’s PSW initiative.

Duties Include:

• Provide leadership in the efficient and safe delivery of Community Support Services (CSS) to consumers with disabilities.

• Lead a team of attendants in delivering assistance to consumers with the non-medical activities of daily living.

• Assist the Community Support Supervisor in ensuring schedules are developed according to the consumer’s plan of service.

• Assist in the renewal and management of consumer service agreements.

• Support the orientation, continuous goal setting, problem-solving, and service planning with consumers.

• Provide orientation and on-the-job training to all newly hired attendants and offer ongoing leadership and coaching.

• Participate in quality improvement activities to enhance service delivery.

• Display diplomacy and professionalism when interacting with consumers, attendants, service centers, and partner agencies.

• Manage change in a constructive and positive manner.

• Address service delivery issues and handle conflict resolution.

• Participate in the On-Call/After-Hours rotation as required.

Background / Qualifications:

• Education: High School graduate or equivalent.

• Certifications: Current Standard First Aid and CPR certification.

• Experience: Experience working with individuals with physical disabilities and/or knowledge of Independent Living or Consumer-Based Care.

• Skills: Proficiency in transferring, lifting, bowel and bladder routines, and other attendant care duties.

• Communication: Strong interpersonal and communication skills.

• Physical Demands: Self-assessment required upon hire.

• Flexibility: Ability to work flexible and regularly scheduled hours.

• Transportation: Valid driver’s license and/or reliable transportation required.

How to Apply:

If you are interested in transforming the quality of life for people with disabilities and seniors, please submit your resume in confidence to: Community Support Supervisor: Sharon Tonner-Clarkson [email protected] – Application Deadline: October 8, 2024

Please submit your application through the posting on the MODC website https://marchofdimes.hiringplatform.ca/list/internal

For more information, you can contact: HM name and position title

Need accommodations? We’re here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.