Commercial Senior Manager, Special Investigations Unit – Remote

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Job Title

Commercial Senior Manager, Special Investigations Unit – Remote

Requisition Number

R6937 Commercial Senior Manager, Special Investigations Unit – Remote (Open)

Location

California – Home Teleworkers

Additional Locations

Alabama – Home Teleworkers, Alabama – Home Teleworkers, Arizona – Home Teleworkers, Arkansas – Home Teleworkers, Colorado – Home Teleworkers, Connecticut – Home Teleworkers, Delaware – Home Teleworker, District of Columbia – Home Teleworkers, Florida – Home Teleworkers, Georgia – Home Teleworkers, Idaho – Home Teleworkers, Illinois – Home Teleworkers, Indiana – Home Teleworkers, Iowa – Home Teleworkers, Kansas – Home Teleworker, Kentucky – Home Teleworkers, Louisiana – Home Teleworkers, Maine Home Teleworkers, Maryland – Home Teleworkers, Massachusetts – Home Teleworkers, Michigan – Home Teleworkers, Minnesota – Home Teleworkers, Mississippi – Home Teleworker, Missouri – Home Teleworker, Montana – Home Teleworkers {+ 19 more}

Job Information

We’re Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today’s way of doing business. At Mobilitas, we believe in what’s possible, and we use our inventive skills to meet the demands of modern mobility with tailored solutions. We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a Commercial Sr. Manager, Special Investigations Unit!

Your Role:

Manages and directs the activities of the Commercial Special Investigations Unit (SIU) operations and staff, develops operational policies and procedures, strategic planning, budgeting, and staffing. This position has full management responsibility for recruiting, hiring, training, performance appraisals, and salary actions of direct and indirect reports. Leads collaborations among commercial claim staff, the staff of mobility policy holders and other involved entities. Owns communication on Mobilitas fraud-prevention efforts to internal executives, external executives for our policy holders and external industry executives.

Your work:

• Provides leadership and direction at highest operations level; responsible for developing strategic plans and develops tactical plans for area of accountability, including overseeing managers, supervisors, and staff.
• Responsible for management and direction of the SIU section, to include setting required department and individual targets and goals in support of department strategy and ensures department goals and targets are met.
• Monitors current trends and issues affecting department, works with other internal business units and establishes, maintains, and monitors relationships with external regulatory and government agencies.
• Responsible for decision making in the review of complex and high exposure cases for authority.

Required Experience, Education and Skills

• Expert knowledge and understanding of the handling of suspected fraudulent claims and the legal process associated with the litigation of SIU claims
• Financial aptitude, to include effective management of budget planning and other fiduciary responsibilities
• Comprehensive knowledge and understanding of all lines of coverage, complex liability and damage issues
• Ability to work with managers and executives at all levels in a professional manner
• Effective problem-solving and decision making skills
• Effective oral and written communication skills, to include the ability to conduct meetings and deliver formal presentations
• Proven leadership and motivational skills and the ability to coach, mentor and evaluate a professional, virtual staff
• Bachelor’s degree in related area or an equivalent combination of education and experience
• State adjuster’s license
• Valid automobile operator’s license

What would make us excited about you?

• CPCU/AIC/CFE (Certified Fraud Examiner) designation
• 2+ years commercial claim experience
• 2+ years litigation experience
• 5+ years of claims management experience
• Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleagues
• Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)
• Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)
• Translates our enterprise strategy and priorities for their team members to connect to the bigger picture
• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
• Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

Mobilitas Careers

At Mobilitas, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join us: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact jobs@mobilitasinsurance.com

As part of our values, we are committed to supporting inclusion and diversity. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.

Mobilitas is an equal opportunity employer.

The national average salary range for this position is $136,800 – $152,000. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $123,120 – $182,500/year. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 18% of eligible pay.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Must have authorization to work indefinitely in the US

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

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