Collections Analyst I

Job title:

Collections Analyst I

Company

Robert Half

Job description

We are offering a contract to permanent employment opportunity for a Collections Analyst I in Toronto, Ontario. This role is crucial to ensuring the conversion of accounts receivable portfolio into cash, thereby improving our cash flow. This position will be responsible for interacting with our end-user customers to facilitate payments for our products and services, contributing to the company’s growth and investment potential.Responsibilities

• Engage with customers to ensure timely payment for products and services
• Manage an individual accounts receivable portfolio of significant value
• Maintain excellent customer relationships to manage diverse customer interactions
• Deliver accuracy while managing deadlines in a fast-growing/fast-paced environment
• Use strong communication and negotiation skills to handle collections processes
• Employ Microsoft Excel and Microsoft Office Suites for documentation and data management
• Undertake research and billing functions as needed
• Handle invoice and payment processing tasks efficiently
• Use project management skills to streamline collection processes
• Adhere to company policy in all tasks and interactions
• Coordinate with suppliers as needed.
• Proficiency in Customer Service, demonstrating excellent interpersonal skills to manage client relationships.
• Strong Communication skills, both written and verbal, to liaise effectively with clients and team members.
• Proven experience in Sales, demonstrating the ability to negotiate terms and close deals.
• Ability to manage Documentation, ensuring all records are accurate and up-to-date.
• Proficiency in Microsoft Excel, for data analysis and reporting purposes.
• Experience in Training, equipping team members with necessary skills and knowledge.
• Ability to handle Invoices and Payment Processing efficiently, ensuring timely payments.
• Strong Research skills to investigate and resolve any discrepancies in accounts.
• Understanding of Billing Functions and Cash Activity, to maintain accurate financial records.
• Familiarity with Accounts Receivable (AR) processes, managing and tracking payments received.
• Proven Project Management skills, demonstrating the ability to handle multiple tasks concurrently.
• Knowledge of the ‘About Time’ software, or similar project management tools.
• Understanding of Finance principles and Pricing strategies, to ensure company profitability.
• Familiarity with Hiring Processes, demonstrating the ability to identify and recruit top talent.
• Understanding of Collection Processes, to ensure timely recovery of outstanding payments.
• Ability to Perform Ad Hoc Financial tasks as required, demonstrating flexibility and initiative.
• Knowledge of Credit management, to assess and manage risk.
• Strong Negotiation skills, to secure favorable terms with clients and suppliers.
• Familiarity with Suppliers, managing relationships and ensuring timely delivery of goods/services.
• Proficiency in Microsoft Office Suites, for administrative and reporting tasks.
• Understanding of Company Policy, to ensure all activities are compliant.
• Ability to manage Funds, ensuring efficient allocation and use of resources.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.Questions? Call your local office at 1.888.490.3195. All applicants applying for Canadian job openings must be authorized to work in Canada.Only job postings for jobs located in Quebec appear in French.© 2025 Robert Half. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.Robert HalfRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting,…

Expected salary

Location

North York, ON

Job date

Thu, 09 Jan 2025 23:43:15 GMT

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