Clinic Front of House Manager

Job title:

Clinic Front of House Manager

Company

Recruit Therapists Ltd

Job description

Job role: Clinic Front of House Manager
Salary : £30,000 – £35,000 pro rata (40hrs pw)
Job type : Permanent Full Time
Location : Central London
Start date: ASAPNo sponsorship available. You MUST have the PERMANENT right to work in the UKPerks

• Discounts on services
• Birthday off
• The opportunity to work within a thriving, multidisciplinary health and wellness clinic.
• Collaborative and supportive team environment.
• Access to ongoing professional development and training opportunities.
• Staff pension
• Easily accessible via public transport

Why you’ll love it
Think 5* spa environment, in a healthcare specialist clinic. This is an opportunity to thrive amongst a busy and elite clinic delivering top tier customer service in a thriving Central London location of Marylebone.All About You

• 2+ years prior experience working in a clinical or healthcare setting
• 2+ years of proven success in leadership role
• Exceptional written and verbal communication skills
• Analytical thinking skills and the ability to exercise sound judgement when making decisions
• Must be customer service oriented and prepared to liaise with patients, their families and other care providers
• Extremely organised and detail oriented
• Welcoming, friendly natured, attention to detail

What will you be doing?
This is a fantastic opportunity for a forward thinking, hardworking individual to join a leading clinic with excellent career prospects and generous staff benefits. You will be working for a leading women’s health physiotherapy clinic. You are passionate about delivering the highest levels of client care with services ranging from postnatal assessment/support, to treating back and body pain.
You will be working closely within a small clinical team. You will manage the effective and efficient running of the clinic, taking responsibility for clinic administration, managing the premises, and some aspects of HR. You will additionally have the opportunity to get involved in their sister brand, who deliver specially packaged consultation and postnatal physiotherapy programmes, to perform or be involved in reasonable tasks or events when necessary.
You will play an integral part in the smooth running and operational development of the Clinic. You will assist and oversee the implementation of policies and procedures and ensure the clinic is up to date with current regulatory bodies and requirements.
You will be ensuring the smooth running of the Clinic to include:

• Oversee clinic operations, ensuring smooth daily function.
• Assist in recruitment, hiring, and training of staff.
• Develop and implement strategies to meet business and utilisation targets.
• Handle patient enquiries, re-bookings, and customer journey management.
• Delegate staff tasks and improve productivity through protocol development.
• Serve as a liaison between patients, families, and staff.
• Plan and manage clinic budget, approve payroll, and handle bookkeeping.
• Conduct quarterly/annual employee reviews and provide feedback.
• Ensure compliance with policies, procedures, and regulatory standards.
• Execute marketing, sales, and disciplinary actions in collaboration with HR.
• Monitor staff performance and review timesheets, time-off requests, and payroll.
• Manage clinical supplies and ensure cost-efficiency.

Reaching your potential
As a ‘Top rated Physiotherapist in London’, aimed at treating new mums, women with endometriosis, and men and women with pelvic pain, this role is a great fit for a compassionate and customer care focussed individual, who can add the 5* service as the front of house to an elite team element of health professionals.We will contact all shortlisted candidates but please note Recruit Therapists Ltd retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Recruit Therapists Ltd we actively promote diversity and equal opportunities. Applicants must have the right to work in the UK.

Expected salary

£30000 – 35000 per year

Location

Marylebone, Central London

Job date

Fri, 04 Oct 2024 03:25:47 GMT

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