Client Success Advisor

Job title:

Client Success Advisor

Company

Hiring People

Job description

Do you have a background in print, signage, creative, or agency work – and want to join an award-winning team that’s bold, ambitious, and just getting started?At BISON, we’re a second-generation, family-run business that’s been pushing creative boundaries for nearly 50 years. As our golden anniversary approaches in 2026, we’re not slowing down – we’re expanding into new markets, building new partnerships, and delivering high-end brand, print, and signage solutions that stand out.We’re now looking for a Full-Time Client Success Advisor who’s ready to help shape BISON’s next chapter.You’ll get access to a brilliant set of benefits designed to help you grow, feel good, and enjoy the ride:

• Bonuses & Incentives – Performance-based rewards that reflect the value you bring
• BISON University – Our internal development platform including a team book club, personal coaching, and more
• BISON DOF – Our legendary “Day of Fun” – because team culture matters
• Flexible TOIL – Earn time off in lieu when the team’s going the extra mile
• On-site parking – Easy access to our Maidstone HQ
• On-site shower facilities – For fresh starts and lunchtime recharges
• People. Planet. Profit. – We’re driven by more than just the bottom line
• Cycle-to-Work & EV schemes – We regularly launch new initiatives to support smarter, greener living
• A values-led team – Guided by collaboration, creativity, respect, and ownership

This is more than a support role – we’re after someone with a sharp eye, strong instincts, and the desire to grow with us long-term. Someone who’ll help keep us organised, our clients happy, and our momentum strong.What You’ll Be Doing

• Supporting clients like a pro – Handling enquiries, building quotes and proposals, and creating invoices with care and precision
• Adding insight – Ideally from a print, signage, creative, or agency background where juggling priorities and collaborating with suppliers was second nature
• Keeping us sharp – Managing diaries, daily operations, and admin so nothing slips through the cracks
• Leveraging tech – Using digital platforms and MIS tools to bring clarity, speed, and smart decision-making
• Thinking commercially – Supporting marketing campaigns and client engagement with a creative, strategic mindset
• Fitting right in – Communicating openly, building strong relationships, and just getting things done
• Growing with us – This is a full-time, long-term opportunity to build something meaningful – not a side hustle or stop-gap

What we stand for…We’re proud of our heritage – but we’re more excited about our future. We work with blue-chip brands, bold startups, and everything in between. No two days are the same, and that’s how we like it.Our 7 values guide how we work and grow together:

• TEAM – We achieve more together
• GROWTH – We grow our people to grow our profit
• CLIENT – We only succeed if our clients succeed
• RESOURCEFUL – We overcome challenges creatively
• RESPONSIBLE – We see things through to completion
• RESPECT – We are authentic and considerate
• EMPATHY – We listen, understand, and are mindful of others

If you’re looking for a role where your work mat

Expected salary

£36000 per year

Location

Maidstone, Kent

Job date

Wed, 26 Mar 2025 23:30:31 GMT

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