Client Care Representative – Remote Position

Job title:

Client Care Representative – Remote Position

Company

AO Globe Life

Job description

Client Care Representative – Remote PositionAre you someone who thrives on helping others and thinking outside the box? AO Globe Life is seeking a dedicated Client Care Representative to join our dynamic remote team. In this role, you’ll provide exceptional support to our clients—all from the comfort of your chosen workspace.If you’re looking for flexibility, a positive team environment, and a company that truly values its people, we want to hear from you!Position: Client Care RepresentativeAs a Client Care Representative, you’ll be the friendly, knowledgeable first point of contact for our clients. Whether it’s answering questions or helping them navigate their benefits, you’ll offer a seamless and compassionate experience every step of the way.This role goes beyond customer service—it’s about creating meaningful connections and making each client feel valued and supported.What You’ll Be Doing:Communicating with clients via phone, email, or video to address questions and provide guidanceDelivering a warm, personalized experience in every interactionAssisting new clients with onboarding and understanding their coverageResolving concerns with professionalism and empathyWorking with teammates to manage more complex client needsExplaining benefits clearly so clients feel confident in their choicesMaintaining detailed and accurate records in our CRM systemWhat You’ll Need:Strong communication and problem-solving abilitiesFamiliarity with CRM tools, Zoom, and other digital platformsSelf-driven and dependable—especially while working remotelyExcellent organizational skills and attention to detailA compassionate, service-minded approach—you genuinely enjoy helping peopleLegal authorization to work in the U.S. or CanadaWhy You’ll Love It Here:100% remote work with flexible schedulingThorough training and onboardingClear paths for growth and developmentEngaging virtual events, retreats, and travel opportunitiesA supportive, people-first cultureAccess to health and wellness resourcesNo cold calls—clients are pre-qualified and expecting your call✨ Make a Difference—From AnywhereIf you’re passionate about helping others and want to join a team that values your contribution, we’d love to meet you. At AO Globe Life, your impact matters—and so do you.Apply today and help us support what matters most, one client at a time.Powered by JazzHR

Expected salary

Location

Toronto, ON

Job date

Mon, 26 May 2025 06:28:05 GMT

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