Chief of Staff to Chief Customer Officer

Job title:

Chief of Staff to Chief Customer Officer

Company

Beam

Job description

This website uses cookies to ensure you get the best experience on our website.Beam and selected partners use cookies and similar technologies to ensure you get the best experience on this website. If you consent to it, we will use cookies for analytics purposes.See our to read more about the cookies we set.You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.common–cookies–alert#acceptAll”>Accept all cookies common–cookies–alert#disableAll”>Disable non-necessary cookies common–cookies–alert#openPreferences”>Cookie preferences common–cookies–preferences#open” class=”bg-company-primary text-company-primary shadow-form inset-x-4 mb-4 rounded max-w-screen-sm p-4 overflow-auto max-h-[80vh] z-cookie-alert backdrop:bg-[rgba(0,0,0,0.6)] sm:p-10 sm:mb-auto sticky top-2″>Select which cookies you acceptOn this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.To learn more about what the different types of cookies do, how your data is used when they are set etc, see our .Strictly necessaryThese cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailorcommon–cookies–preferences#handleCategoryToggle”>AnalyticsThese cookies collect information to help us understand how the site is being used. Vendors Teamtailorcommon–cookies–preferences#handleAccept”>Accept these cookies common–cookies–preferences#handleDecline”>Decline non-necessary cookiescommon–header–menu#toggle” data-common–header–menu-target=”button” > Career menuEmployee Candidate Homepagecommon–dropdown#toggle”>common–share#handleClick” data-provider=”Facebook”> Facebook common–share#handleClick” data-provider=”Twitter”> X common–share#handleClick” data-provider=”LinkedIn”> LinkedInBusiness Development · Beam HQ · Hybrid RemoteChief of Staff to Chief Customer Officercareersite–jobs–form-overlay#showFormOverlay” data-careersite–jobs–form-overlay-target=”coverButton”> Apply todayblocks–cover–scroll#handleScrollDown” title=”Scroll to content”>At Beam, you get to do work that matters for the world. We’re solving the toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀It’s not easy. Nothing worth doing ever is. But we take care of everyone who works here with everything from coaching to personal budgets and pay competitively.You’ll be joining a company that’s having a huge positive impact with a high-performance culture where you can learn and grow, enjoy your career, and progress rapidly.About the roleWe’re looking for a Chief of Staff to our to drive growth in this hands-on and strategic role at the UK’s leading social impact tech startup.From day one, you’ll be directly leading a team whilst playing a critical role in developing and executing against a strategy to deliver exceptional customer experience and rapid growth. Your missions will be varied, ranging from working with the Chief Customer Officer to develop and execute a growth strategy to iterating our pricing model, to running experiments.

You’ll be

• Expanding Beam’s commercial and social footprint through leading the software customer success team
• Playing a hands-on role in key strategic accounts to drive revenue growth
• Leading the development and execution of customer growth strategics, collaborating with senior leaders
• Owning and managing an experiment roadmap, including around user engagement
• Working cross-functionally to ensure the company delivers an exceptional experience for Magic Notes partners and users
• Taking ownership of the customer experience, anticipating bottlenecks or challenges and addressing them proactively

You are

• Excited to set and exceed ambitious goals
• Obsessed with finding new ways to drive customer value
• Strategic and adept at simplifying complex processes
• An excellent communicator and motivator
• Humble, empathetic, hungry to make an impact

You’ll need

• Experience in a quota-carrying leadership role (e.g., Head of Sales / Head of CS)
• Experience in a leadership role in a high-growth VC-backed company
• Experience hiring top talent, and putting in place strong processes to scale up metrics

About BeamWe’re a team of over 150 working from our beautiful, light-filled co-working space in Shoreditch and from home.We’ve picked up an armful of for our work, including one from our former Queen. We’ve also been named by WIRED as one of London’s and by LinkedIn as a . Meanwhile, we’ve been covered in the media literally thousands of times, including the likes of .We’re also proud to be backed by some of the world’s leading tech investors and entrepreneurs, including the founders of Booking.com, Calm, Shazam and Dropbox.Application processMoving company is a big step. So we have a rigorous process that’s not for everyone, but key to giving you plenty of time to learn about Beam while we get to know you. * R1 – Screening call with our Chief of Staff to the CEO

• R2 – A practical exercise
• R3 – In-person meeting with our Chief Customer Officer and our Chief Operating Officer

Feeling excited?Start your journey to a more impactful career today. We’re excited to hear from you.Department Business Development Locations Remote status Hybrid Remote Yearly salary £90,000 – £120,000 Employment type Full-timecareersite–jobs–form-overlay#showFormOverlay”>Apply today jobs–overlay#closeOverlay”>Business Development · Beam HQ · Hybrid RemoteChief of Staff to Chief Customer OfficerLoading application formCareer site

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Expected salary

£90000 – 120000 per year

Location

United Kingdom

Job date

Sat, 14 Dec 2024 23:46:17 GMT

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