Chief of Staff, Creative Operations

Job title:

Chief of Staff, Creative Operations

Company

Charlotte Tilbury

Job description

Job Description:About Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech – all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.About the roleWe are seeking an experienced and strategic Chief of Staff – Creative Operations to drive operational excellence and delivery across our Creative, Marketing, and Communications teams. This pivotal role will be responsible for the connection between the Founder and the Marcomms teams, maintaining streamlined processes, enhancing cross-functional collaboration, and ensuring the successful execution of strategic projects.We’re looking for someone who will combine strong project management expertise, with a deep understanding of creative and marketing operations. You will have exceptional communication and stakeholder management skills with an entrepreneurial mindset. The successful candidate will naturally go above and beyond, with resilience and enthusiasm, always staying 10 steps ahead.As a Chief of Staff, Creative Operations you will

• Partner with the Founder and senior leadership to organise and execute the strategic vision for creative, marketing and communications initiatives.
• Develop and maintain operational strategies across the marcomms teams to improve the efficiency, quality and delivery of creative output.
• Oversee the end-to-end management of key projects, ensuring there is a clearly communicated critical path in place and budgets are met.
• Day-to-day liaison between the business leaders to ensure the successful activation of key business initiatives, ensuring alignment and accountability.
• Liaise on critical issues and collaborate with/coordinate Founder and business leaders to resolve.
• Act as first point of review for presentations and proposals requiring the Founder’s approval and ensuring appropriate briefing meeting with internal stakeholders are actioned.
• Act as the central point for Creative, Marketing and Communications teams, ensuring alignment and seamless collaboration.
• Develop and refine creative and marketing workflows to increase speed, consistency, and output quality.
• Organise documentation and help to prepare the Founder for meetings and events. Attend meetings with, and on behalf of, the Founder, taking minutes and communicating actions and follow up.
• Coordinate and/or lead ad-hoc strategic projects, presentations, and briefs of strategic importance to Founder.

About you

• Experience working in a highly creative and high growth company.
• Functional expertise within a business operations and management.
• Ideally experience of working in a Founder led creative business.
• Excellent communicator in written and verbal form.
• Proven success in planning and leading cross functional projects and teams.
• Analysis and manipulation of data & budgets to enable decision making.
• Excellent workload prioritisation and ability to multi-task whilst maintaining high levels of attention to detail and meeting deadlines.
• Strong reporting skills, with a focus on interdepartmental communication.
• Comfortable with ambiguity, change, demonstrating resilience and ability to work at pace.
• Strong EQ, diplomatic, gracious with a good dose of common sense and judgement.
• Can demonstrate ability to build productive relationships across all levels, with strong influencing and networking skills.
• Utterly discreet and used to managing confidential information and project.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
• We’re a hybrid model with flexibility, allowing you to work how best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• Financial security and planning with our pension and life assurance for all.
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
• Bring your furry friend to work with you on our allocated dog friendly days and space.
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.If you want to learn more about life at Charlotte Tilbury Beauty please follow our

Expected salary

Location

London

Job date

Sat, 19 Apr 2025 06:15:11 GMT

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