Center of Excellence Director

Job title:

Center of Excellence Director

Company

Virginia Government

Job description

Administrative Services, Health and Human Services, Human resources, Law / JudiciarySearch by job title, location, department, category, etc.Search Jobs Near MeCenter of Excellence Director

• 5027302

• Roanoke, Virginia, United States

• Dept of Veterans Services

• Administrative Services
• Health and Human Services
• Human resources
• Law / Judiciary

• Full-Time (Salaried)

• Closing at: Nov 1 2024 at 23:55 EDT

• Dept of Veterans Services

Title: Center of Excellence DirectorState Role Title: Prog Admin Manager IIHiring Range: $94,200-$107,502Pay Band: 5Agency: Dept of Veterans ServicesLocation: Roanoke Benefits Field OfficeAgency Website: www.dvs.virginia.govRecruitment Type: General Public – GJob DutiesServe Virginia’s veterans, their dependents and family members by ensuring they receive the benefits, support, quality care, and recognition they have earned through their service and sacrifice. The Benefits Center of Excellence (COE) Director leads, supervises, and manages the Benefits Center of Excellence and assigned personnel to ensure all DVS claims are reviewed for accuracy and completeness.
Additionally, the COE Director supervises the provision of support and training provided by the COE to the various DVS Benefits Offices throughout the Commonwealth, to the Regional Directors, and to other Benefits personnel. The COE Director continually evaluates service and support policies and procedures and, in coordination with the Director, implements necessary changes and improvements. As Subject Matter Expert in veterans’ law for the organization, the COE Director, in coordination with the Benefits Director, has final authority to resolve substantive claims and appeal issues within the organization. The COE Director serves as the primary liaison with the United States Department of Veterans Affairs.Minimum QualificationsDemonstrated Subject Matter Expert (SME) on the laws and regulations pertaining to state and federal veterans’ benefits;

• Demonstrated ability to serve as the principal advisor to the Director on the laws and

regulations pertaining to state and federal veterans’ benefits;

• Demonstrated ability to motivate, train, supervise, hold accountable to established standards, manage and lead subordinates within the Benefits Center of Excellence.
• Ability to compose, organize and produce a variety of complex informational materials to be used for executive and legislative branch briefings, reports and public relations events;
• Ability to supervise the training and quality assurance functions performed by the Benefits Center of Excellence;
• Demonstrated ability to assist veterans in all facets of the veterans’ claims and appeals

process.Additional ConsiderationsPrior management experience and extensive knowledge of the laws and regulations pertaining to veterans’ entitlements is required. Extensive prior experience adjudicating veterans claims or assisting veterans with the claims and appeal process is required. Any combination of education and job experience that leads to the knowledge, skills, and abilities listed above. Eligibility for accreditation by the U.S. Department of Veterans Affairs is required. A valid driver’s license required.Special InstructionsYou will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.Contact InformationName: DVS HR TeamPhone: No CallsEmail: recruitment@dvs.virginia.govIn support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at or by calling DARS at 800-552-5019.Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Expected salary

$94200 – 107502 per year

Location

Roanoke, VA

Job date

Sat, 19 Oct 2024 04:18:35 GMT

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