Case Management Supervisor (Roads to Recovery) – Department of Public Health and Environment

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About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $70,765 – $92,000. We also offer generous benefits for full-time employees which include but are not limited to:

  • A guaranteed life-long monthly pension, once vested after 5 years of service
  • 457B Retirement Plan
  • 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
  • Competitive medical, dental and vision plans effective within 1 month of start date

This is a limited position with an expected end date of June 30, 2025, with the possibility of extension.

Location

In this position you can expect a mix of office and remote work, with most of the work taking place within the community at various client locations. When not at client locations, the work locations will be at the Denver Post Building (101 W. Colfax Ave.) and/or the Denver AID Center (1370 Elati St.).

What You’ll Do

Denver’s Department of Public Health and Environment (DDPHE) is dedicated to advancing Denver’s environmental and public health goals. DDPHE works collaboratively with city, state and community partners to conduct education, community engagement, and enforcement to promote healthy people, healthy pets, and a sustainable environment. DDPHE oversees a number of services related to public health and the environment and is comprised of six divisions: Division of Shared Services and Business Operations; Community & Behavioral Health; Public Health Investigations; Denver Animal Protection; the Office of Medical Examiner; and Environmental Quality. For more information on DDPHE’s programs and services, visit the DDPHE website at: Denver Department of Public Health and Environment.

We foster an inclusive culture by respecting the values, customs, and authenticity of everyone and by implementing equitable public health strategies so Denver communities can thrive.

The Community and Behavioral Health team has two openings for a Case Management Supervisor (Roads to Recovery Program). These positions will work together in overseeing the entirety of the case management work for the Roads to Recovery (R2R) Program within DDPHE. R2R is one of Mayor Johnston’s 2024 goals to move 200 individuals struggling with addiction or mental health out of the criminal justice system and into a coordinated intervention, treatment, and rehabilitation pipeline. In this role, you will supervise a small team of case managers while also working directly with clients.

Specifically, as the Case Management Supervisor you will:

  • Supervise a team of case managers including hiring, on-boarding, training, and providing on-going support to their work.
  • Work directly with Roads to Recovery clients in the same manner as your case management team.
  • Actively identify workflow efficiencies, develop new partnerships with service providers, and engage directly with other City agencies to ensure the best service possible for R2R clients.
  • Manage grant contracts for compliance, performance, and reporting to maintain funding for the program. Will work closely with other staff in CBH to apply for additional grant funding as needed.
  • Ensure equity is centered in all aspects of the program.
  • Manage a program database.
  • Understand the links between behavioral health issues, substance use disorder, homelessness, and the criminal justice system.
  • Be comfortable working with and communicating with members of the community and policy makers.
  • Along with all department staff, this position will actively participate on an emergency preparedness and response team to support DDPHE’s responsibilities outlined in the City’s Emergency Operations Plan. This may require being ‘on-call’ from time to time to help respond to emergencies. Additional training commensurate with assigned duties will be provided.
  • These positions are new roles being built as the R2R Program is developed and candidates should be aware that duties will evolve over time.

About You

What You’ll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You’ll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience, skills, and characteristics:

  • Master’s degree in Social Work, Criminal Justice, Sociology, Public Health, Psychology or other related field.
  • Experience working with the criminal justice system.
  • Experience working with individuals with mental health and substance use needs.
  • Understanding of harm reduction approaches to addressing complex substance use needs.
  • Priori supervisory experience (this position is expected to have up to four direct reports).

Required Minimum Qualifications

  • Education requirement: Bachelor’s Degree in Public Administration, Management, Sociology, Psychology, Political Science, or a related field.
  • Experience Requirement: Three (3) years of full performance professional level experience developing, implementing, and administering programs.
  • Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education for all classifications.
  • Additional appropriate education may be substituted for the minimum experience requirements.
  • License/Certifications: None.

Application Deadline

This position is expected to stay open until Friday, July 12, 2024. Please submit your application as soon as possible and no later than that date at 11:59 p.m. to ensure consideration.

To be considered for this position, you must include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab):

  • Cover letter
  • Resume

About Everything Else

Job Profile

CA1714 Program Manager

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$70,765.00 – $116,762.00

Starting Pay

$70,765 – $92,000

Agency

Dept of Public Health & Environment

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. 

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.

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