Business Support Partner – UK & Ireland

Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year. 

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare. 

Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world. 

Business Support Partner – UK & Ireland 

At Boston Scientific, you will have the opportunity to put your expertise into practice by delivering breakthrough services and solutions that create value for patients, customers and employee. You will be part of an agile and high performing team committed to advance science for life. That’s why we say that a career with Boston Scientific is more than just a job, it’s personal.

Purpose Statement 

• Primary focus is delivering high level of service and superior customer satisfaction to country Sales & Marketing teams. Main point of contact for the business, internal & external customers, agencies and other functions. Responsible for partnering with the business, by providing the logistics, co-ordination and administrative support to, internal and external, meetings, trainings & events. Works with autonomy, with general instructions given on new assignments, always in compliance with internal policies, guidelines and procedures.
• Preferably based in any Country / European BSC Hub to which the individual provide support.

Key Responsibilities 

• Reference contact person for country Sales & Marketing teams, occasionally for external customers, local HCP/HCO/PCO (Country MedTech Orgs), preferred vendors and conference organizers, providing information, answering queries related to established policies and procedures. Directing people to the appropriate resource.
• Lead the IRF (Internal Request Forms) management for local HCPs events and activities, upon internal requestors detailed and documented requests. Ensuring timely communication and proactive partnering with all key stakeholders of the IRF process. May support cross country and cross divisional IRFs.
• Lead organization and logistic arrangements for local events with HCPs, internal trainings & meetings partnering with Country sales and Marketing teams. May be required to collaborate with EMEA / Global teams.
• Responsible for ordering products or services for a third party:
• PR (Purchase Requisition) and Purchase Order (PO) management (preferred supplier, vendor creation request and follow up, payment terms, finance information, quotation, and budget, TPIs…) in collaboration with Business Support Central Services Team.
• Invoice handling. Payments follow up & invoice status.
• May assist Opex follow up with divisional FP&A: spend and budget tracking.
• Provide administrative support where necessary to the business. This is not an exhaustive list but it may include: updating internal files, creating documents (letters, reports, spreadsheets, etc.), in addition to organizing, confirming & arranging the logistics, contracts, dinner/lunch arrangements and master schedule for local events and tradeshows, coordinate the communication with the relevant teams.
• Proactively use Lean Business methodology to increase efficiencies within our internal processes, whilst creating additional value to our internal and external customers.
• May become a Subject Matter Expert (SME) in a particular area or field within Business Support Function, providing guidance and strategy to the Local & EMEA Teams.
• Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific.
• Internal & External Audit administrative support linked to HCPs interactions, events and meetings.
• May be required to support other Country/ EMEA Business Support Teams on activities outside of current role.
• May be required to support New Service Requests. Collaborate on EMEA and Local projects/assignments previously aligned and agreed by Business Support Manager &/or Business Support Director.
• May be required to travel & assist Local, International Events, EMEA Meetings, in collaboration with other Business Support team members, held within own country, IAS or another Country (according to BS meeting guidelines)
• Manages work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner.

What are we looking for in you?

• A passion for innovation and a want to learn and develop
• Hunger to succeed and excel
• Growth mentality
• Patient empathy and focus

What we can offer to you:

• Attractive benefits package
• Inspirational colleagues & culture
• Fast Growing and innovative environment
• A team-oriented company culture
• International opportunities
• Excellent training/development programmes

Learn more about our benefits here => EMEA https://secure.bscbenefitsconnect.com/europe/

Closing date for applications – Friday 22nd November 2024 

• #LI-Hybrid

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Requisition ID: 595331

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

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