Business Support Administrator

Job Introduction

As an Administrator within HCRG Care Group, Wiltshire, you’ll join a team who are focused on clinical excellence and delivering a high level of customer service, to children and young people, their families and service users, across Wiltshire.

Main Responsibility

Your days will be rewarding and varied and include providing administrative support and telephony cover within a busy health care team who arrange appointments, manage referrals and do signposting for children and young people, their families and other service users.

The service that you will primarily be supporting, is the Children Continuing Care Team. We are based in Unit 1, Greenways Business Park, Bellinger Close, Chippenham. SN15 1BN. This is a modern office/hub and includes free parking.

The attached Job Description gives more detail.

The Ideal Candidate

You will ideally have experience of doing administrative work in a busy customer-focussed environment. Experience in doing procurement will be an added advantage.

You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.

For more information, please contact Lawrence.Oliver@hcrgcaregroup.com

Package Description

Are you a caring and enthusiastic Administrator looking to join an organisation focused on professional growth and development, whilst ensuring you feel valued each and every day? Within HCRG Care Group you will receive access to exclusive rewards and benefits including:

• £20,500 pro rata (15 hours per week, working Tuesdays & Thursdays) and access to our group pension
• MyWellness – a health and lifestyle platform covering mental health awareness and support, healthy recipes & activity challenges and access to our free well-being service available 24/7/365 online and by telephone including: counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
• HCRG Reward Gateway – our staff benefits scheme which grants you access to discounts on selected goods.
• We are pleased to offer access to Wagestream -which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees – simply get paid as you go.
• 25 days holiday (pro rata) plus Bank Holidays.
• Access to a range of courses and e-learning to develop further skills, bespoke career pathways and opportunities continuing your professional development
• Innovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users
• Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual “Ask our Executives” event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
• Working in an environment focused on the highest clinical and quality standards with 100% of our services being rated overall good or outstanding by the Care Quality Commission

About the Company

We change lives by transforming health and care. 

Established in 2006 by our Chief Executive Dr Vivienne McVey and like-minded colleagues, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. 

From around 500 locations across England, we support communities of many millions and directly help more than half a million people each year – guided by our simple values: we care, we think, we do. 

We’re committed to equal opportunities and welcome a broad diversity of talent to apply. We reserve the right to cease any advertising prior to the published closing date for a role that receives a high number of applications. 

As a Disability Confident Committed company, we work in partnership with the Department of Work and Pensions (DWP) to provide facilities, work environment adjustments and technical solutions to make our business an inclusive place for all. 

HCRG Care Group is committed to safeguarding and protecting the children, young people and vulnerable adults that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our services. 

HCRG Care Group, its subsidiary companies and the LLPs are part of the HCRG Care Group and provide publicly funded health and social care services. If you would like to know a little more about how we use your information, please see our website’s privacy policy. 

From 11 November 21, as a result of new legislation, anyone over the age of 18 who enters a Care Home as part of their job must have had both doses of a COVID-19 vaccination or hold a valid medical exemption. As part of our pre-employment process we will therefore ask you to provide: * proof of your vaccination status via the NHS Covid Pass (either electronically or via the PDF) * A signed copy of the temporary medical exemption form. Further details about the legislation can be found on the government website.