Business Support Administrator

Job title:

Business Support Administrator

Company

Menzies

Job description

We are currently looking for a Business Support Administrator to join our thriving Business Support team. This is a key position and is based at our Leatherhead office.The ideal candidate will be primarily responsible for providing administrative support to the audit, accounts & tax teams as well as covering front office reception.Why Join Menzies?

• We are a UK based recognised employer of choice with office locations in London, Hertfordshire, Surrey, Hampshire, and South Wales (Cardiff).
• Join our family of over 600 employees. Be a member and not just a number!
• We offer a dynamic and rewarding environment with exposure to a diverse range of clients and industry sectors.
• Our package and benefits are very competitive.
• Work life balance is part of our organisational culture
• We believe in developing our staff throughout their career.

Key Duties & Responsibilities:General business support to the office teams as required including:

• Working with our various teams and assisting with events e.g. breakfast seminars
• Client correspondence including telephone and video calls, letters and emails.
• Processing anti-money laundering and client engagement/disengagement tasks
• Monthly billing procedures including drafting bills
• Supporting the bank audit letter process
• Assisting with the preparation of proposals
• Maintaining the CCH database to include updating record changes, setting up new records, running reports as required and general maintenance to ensure records are maintained up to date and in line with firm polices.
• Greeting clients and visitors to the office warmly and professionally and offering them help immediately.
• Signing in visitors and supplying them visitor’s badges and monitoring visitor logbook
• Notifying appropriate individual of their visitor arrival
• Taking and directing calls or referring inquiries
• Completing administrative tasks like filing and delivering and accepting mail, assisting with daily banking, and logging of cheques.
• Keeping meeting rooms tidy and supplied with basic office stationery like pens and note pads stocked.
• Setting up meeting facilities for example video conference
• Arranging catering for meetings and daily office use
• Maintaining front door security and reporting any suspicious activity
• General site property management, liaising with external contractor, including cleaners, managing property agents and equipment maintenance.
• Car park management/booking of car parking spaces.
• Maintaining the archive storage records to include ordering records back when required and returning/sending new records back to storage, together with dealing with selecting records for destruction when statutory time limits met.

This is an indicative list of tasks and responsibilities but is not exhaustiveThe Person:The successful candidate will have GSCE’s in English and Maths or equivalent work experienceRequired skills & Experience:

• Strong administration skills
• Effective time management
• Friendly and engaging
• Strong IT skills including MS Office
• Telephone Skills
• Video conferencing skills
• Verbal Communication
• Excellent time management skills
• Client/Customer Focus
• Organisational
• Handles Pressure
• Reliable and flexible
• Developing Relationships: Projects confidence and competence to all stakeholders & suppliers both in person, and on the telephone.
• Delivering Quality Results: Produces accurate work in a timely manner.
• Personal Effectiveness: Organises self effectively to meet deadlines and provides regular updates and reports. Proactive and solutions oriented.
• Previous experience at a similar sized organisation or hospitality/ retail/ customer service background would be preferred but not a requirement.

May on very rare occasions be asked to travel to other UK offices to provide cover.Key Benefits we offer, but not limited to:

• Competitive base salary (we do yearly market research to ensure we offer a competitive salary to our employees and joining candidates)
• 33 days annual leave entitlement a year inc. bank holidays (31.5 days for trainees)
• Annual buy and sell leave scheme.
• Private Medical Cover available to all employees (trainees can opt in for a salary sacrifice)
• Private Pension Matching Scheme: if employee contributes 2.5-5%, we match it and add another 3% on top!
• Employee Referral Bonus up to £10,000 for a successful placement
• Reimbursement of one professional subscription each year
• Dress for your day policy – you decide, not us!
• Life Assurance 4x your salary
• Group Income Protection – 75% of salary if long term sickness exceeds 6 months.
• Agile Working is embedded in our culture: we understand that everyone works in different ways and need flexibility within their working day.
• Learning and Development opportunities and Study Support throughout your Menzies career
• Career Coaching programme for Managers and above
• Better Place to Work Initiative: proactive benchmarking of the best DEI and wellbeing programmes to offer our employees and improve our employee experience.
• CSR Programme: each office will be involved in various charity and sporting activities to help raise funds and give back to the local community.
• Employee Assistance Programme – our EAP is available for all Menzies employees and their families. As well as being a support line for mental health counselling, it also offers practical financial, legal and life management advice 24 /7 and is completely confidential.
• Paid sick leave – a generous scheme to help you when you are struggling with health issues.
• Free flu jab, eyesight test and physical health checks
• Cycle to work scheme.
• Enhanced Parental + Family Leave: We are a place where you can combine both a career and a family so those going on Maternity Leave can expect 100% pay for 3 months and 50% pay for the next 6 weeks, those going on Paternity Leave can expect 100% pay for 2 weeks (both subject to eligibility). We also have Adoption and Shared Parental Leave
• Volunteering Scheme with a maximum of 2.5 days given by the Firm to match 2.5 days devoted to qualifying schemes by the employee in any 12-month period.
• Season Ticket Loan

To find out more about our benefits please readAbout Us:Our focus at Menzies is providing a #BrighterThinking approach, going the extra mile to keep clients on-track to achieve their personal and business objectives. As a leading UK accountancy and advisory firm, we have a passion for advising entrepreneurs and SMEs through our sector-led teams.We apply the same principles to individuals within the Firm. Our people are ambitious, self-motivated, and encouraged to develop their skill set and realise their potential.#BrighterThinking is how we sum up the difference we make, as a firm, to our clients and in the way we hire and develop talent in Menzies. It’s finance and accounting expertise, combined with strategic commercial thinking and a promise to add real value across all areas of our clients’ businesses.Agencies:When we require external assistance with our vacancies, we will reach out to our PSL supply chain. Please be aware that we operate a very strict PSL policy with close relationships with our suppliers and cannot respond to agencies outside of the PSL. Please do not contact individual hiring managers.

Expected salary

Location

Leatherhead, Surrey

Job date

Wed, 27 Nov 2024 06:38:35 GMT

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