Business Analyst – II, Selling Partner Support

Job title:

Business Analyst – II, Selling Partner Support

Company

Amazon

Job description

DESCRIPTIONHave you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and growing fraud threats?
Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify?Our mission in Customer Trust and Partner Support (CTPS) is to make Amazon.com the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, CTPS designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com.As a Business Analyst in CTPS, you will be responsible for modeling forecasting problems, discovering insights and identifying opportunities through the use of statistical, machine learning, algorithmic, data mining and visualization techniques. You will need to collaborate effectively with internal stakeholders and cross-functional teams to analyse forecast variances, identify opportunities to improve operational efficiencies, and deliver successfully against high organizational standards. The candidate should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in concise and effective manner. Additionally, the candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business.You will be responsible for analyzing and identify specific instances of risk, broader risk trends and points of customer friction, developing scalable solutions for prevention. You will need to collaborate effectively with business and within CTPS and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources, and analytical techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. In addition you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities.You should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical and technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business.

BASIC QUALIFICATIONS– 3+ years of business analyst, data analyst or similar role experience
– 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
– Experience with SQL
– 3+ years of business or financial analysis experience
– 3+ years of tax, finance or a related analytical field experience
– Experience defining requirements and using data and metrics to draw business insights
– Experience making business recommendations and influencing stakeholders
– Experience with advanced excelPREFERRED QUALIFICATIONS– Master’s degree in business or analytical discipline
– Experience with data visualization using Tableau, Quicksight, or similar tools
– Experience in Machine learning based forecast modellingAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Expected salary

Location

London

Job date

Sat, 07 Dec 2024 00:20:24 GMT

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