Billing & Technical Customer Service Advisor, Remote
Conduent Commercial Solutions, LLC
Billing & Technical Customer Service Advisor (Work From Home!)Starting pay rate is $17.31 an hour.Full time schedules between the hours of 7am – 10:30pm CST.Plenty of growth opportunities within the team!Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work!Paid time off. Work Shift will be assigned after training which may include at least one weekend day.Fully work from home!About the Billing & Technical Customer Service Advisor Role – Work From Home role:As a member of the team, you will help people every day by taking calls, actively listening to understand customers’ needs, and answering their questions. You manage a high volume of incoming calls from customers while navigating through multiple systems. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and client. Your punctuality and dependability are key to our clients’ success.A few of the questions you may receive as a customer representative are the following:
Requirements of the role:
#RemoteAPIn return we offer:
What we look for…
We have a variety of schedules available which will include at least one weekend day, mostly mid and
evening shifts (typically 9-hour shifts anytime between 7am – 10:30pm CST). There will be quarterlyopportunities to receive new shifts based on customer needs (or more frequently if needed).Below is what you’ll need to do to be considered for this position. It will take less than 20 minutesand includes everything required at this stage!1. Apply to the role and provide your basic profile information (2 minutes)2. Answer prescreen questions to be sure you meet the minimum requirements for the role (3minutes)3. Complete a typing test (2 minutes)4. Take short assessment to determine your fit for the role and set everyone up for success (10 minutes)For the typing test and assessment, you will need to have access to a computer with a keyboard. If you do not have access to one at this moment, please complete the other steps and then find a local public computer to complete steps 3 and 4. You can access a computer with a keyboard a local coffee shops, library, shipping stores or just search for “public computers near me”. Once you access to a computer, you can login to your account and complete the application process. If you do not complete all the steps, we will send you an email reminder. If you don’t hear from us, please check your spam folder for messages from the recruiting team.We are currently NOT hiring in the following geographies:States: AK, CA, HI, MA, IL, MT & NYMetro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seattle, Washington, DC.Be part of the futureAre you seeking an opportunity to make a real impact in a company that appreciates ideas and new waysof thinking? Come join us and grow with a team of people who will challenge and inspire you to be thebest!About ConduentThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment.Conduent is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and visionprograms, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary for this role is $17.31 per hour. $17.31 per hour
USA
Sun, 15 Sep 2024 07:48:39 GMT
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