Benefit Programs Specialist II

Job title:

Benefit Programs Specialist II

Company

Virginia Government

Job description

Search by job title, location, department, category, etc.Search Jobs Near MeBenefit Programs Specialist II

• https://evqk.fa.us8.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/3583/?utm_medium=jobshare

• Suffolk, Virginia, United States, 23434

• Administrative

• Closing at: Jan 6 2025 at 00:00 EST

• 800-Suffolk Dept Of Social Services

Hiring Range: $50,426 to $79,320Full Time or Part Time: Full TimeBENEFIT PROGRAMS SPECIALIST II*This is a reposted position; previous applicants need not apply.ANNUAL SALARY RANGE: $50,426 – $79,320DEPARTMENTAL HIRING SALARY RANGE: $50,426 – $62,315JOB OPEN DATE: 12-27-2024JOB CLOSE DATE: 1-5-2025JOB DESCRIPTION:Under limited supervision, performs case management and team leader/team member duties to determine eligibility of applicants for assistance through multiple benefit programs administered by the City Social Services Department. Work involves interviewing applicants and explaining multiple benefit programs, assisting applicants in completing forms, determining and advising applicants of eligibility for assistance, and providing or facilitating access to human services assistance received from applicants is correct and complete. Detects and reports cases of fraud. Maintains a variety of forms and records. Participates as a team member to improve customer service, operations, resolution of problems, and planning and control of the unit’s work.MINIMUM QUALIFICATIONS:Experience involving social service program work including interviewing and counseling; assisting applicants in completing forms, determining and advising applicants of eligibility for assistance, and providing or facilitating access to human services assistance.Working knowledge of practices of public service organizations; economic and basic human behavior; financial assistance programs sufficient to determine/re-determine eligibility for benefits; eligibility requirements for social service assistance as outlined by State, Local and Federal guidelines, regulations and policies; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Demonstrated ability to communicate effectively both orally and in writing with broad spectrum of individuals to include, but not limited to, customers, employers, courts, and medical professionals in person and on the phone; interview, gather information, re-evaluate each client’s situation, and make referrals; determine a client’s ownership share in situations; make mathematical computations; analyze information and determine from a variety of sources missing information and gaps; apply common sense understanding to carry out instructions furnished in written or oral form; use various types of automated technology to establish and maintain case records, access data such as estates, retirement accounts, and real estate, reports, and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations. High School Diploma with experience in benefit programs, use of computer software and hardware and completion of required Benefit Programs training or any equivalent combination of training and experience which provides the required knowledge, skills and abilities for this job.PREFRRED QUALIFICATIONS:-Prefer Bachelor’s degree in the Human Service field-Prefer experience in a local Virginia DSS agency with, SNAP, TANF, and/or Medicaid BP eligibility determination work within the last couple of years.-Prefer experience processing cases in a local Virginia DSS agency with VACMS/DMIS within the last 2 years-Prefer working knowledge of Benefits Programs (BP) Intake and Ongoing case management policies and procedures-Prefer Long-Term Care Medicaid eligibility determination experience in a local Virginia DSS agency-Prefer multilingual abilitySPECIAL REQUIREMENTS:-Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification, and references, verification of education, credit checks relevant to employment and other checks requested by the hiring authority.-Employee must be willing to work disaster related assignments, including emergency shelter duty, in the event of a natural disaster or emergency.Special Instructions to Applicants:Applications are accepted online only through this posting. Only completed employment applications (complete with all periods of employment and unemployment, job duties, dates of employment, and job contact information) will be considered. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application. Please refer to your account for the status of your application and this position.Contact Information: Suffolk Social Services – 135 Hall Avenue Suffolk, VA 23434Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity EmployerSign up for job alertsFirst Name (required) f486bef5Last Name (required) 15bbfaa3Email (required) bade6e5fWho would you like to share this job with? 7ae9943dCategories de9e1fdb Categories bb820066Locations 74ed5659 Locations f38fdc1eAgency 226c6f48 Agency ade796d9Send Please wait… DoneThank youShare this jobFirst Name (required) a95895a7Last Name (required) 02ad5306Email (required) 01b120e2Who would you like to share this job with? 45f89528Share Please wait… DoneThank you for sharing this jobSimilar JobsBold and catalytic, the Norfolk Department of Public Health is transforming the health landscape of our community through groundbreaking initiatives and strategic partnerships. We are committed to fostering a culture of radical collaboration, exce…Hiring Range: $41,862 to $43,955 Full Time or Part Time: Full Time Additional Detail This is a technical position. 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In certain applications user information is stored as cookies, which are then sent back to and stored on the user’s computer. Some sections of the website use cookies to customize the information presented to you. Cookies are also used to aggregate site usage information to help us improve our users’ experience.Please see our .I do not accept I acceptThe Commonwealth of Virginia is an Equal Opportunity EmployerIt is the policy of the Commonwealth of Virginia to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.Virginia uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes. To check your current eligibility .If you need accommodations as an applicant, please contact the Human Resources Office of the hiring agency directly for more information.For technical questions, please complete and submit . For job related questions, please contact the agency contact on the job posting.

Expected salary

$50426 – 79320 per year

Location

Suffolk, VA

Job date

Mon, 30 Dec 2024 04:27:41 GMT

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