Back Office Investment Support Officer (In Office – DT Edmonton) in Edmonton, Alberta

Our client, one of the leaders in the Wealth Management Industry, is looking to hire back office Investment Support Officers, to help support their corporate office located in the downtown Edmonton, AB area.

Please note – this role is 100% in office. There is currently no accommodation for a remote or hybrid schedule.

Department and Team Description

The Banking Support Officer will administer the processing of any transactions that support the Banking Centres and Broker Network through ACME solutions and other processing tools. This includes, but are not limited to, activities related to Payments (wires, EFTs, cheques, bill payments, etc.), Broker Support (registered purchases, CANNEX, etc.), Deposits (remote deposit capture, NDDS, etc.), Cash Management products (CAFT, Business Online Banking, Online Wires, Business Credit Cards, Corporate RDC), Registered Products (RRSP, RRIF, TFSA), and Estates. Banking Support Officers require a high attention to detail, an ability to manage high volumes of transactions on a day-to-day basis, and a blend of curiosity with critical thinking for success in role

Job Duties include, but are not limited to the following:

• Complete assigned tasks within established Service Level Agreement (SLA) targets.

• Ensure policies and procedures are followed, escalating exceptions as required.

• Proactively participate, share and exchange ideas regarding potential procedure enhancements and best practices between management and peers.

• Minimize risk to company through compliance with policies and regulatory requirements in all areas of banking and operations.

• Ensure that the confidentiality of company and its customers in maintained by routinely securing all documentation

• during non-business hours and is aware of and adheres to employee Code of Conduct.

• Maintenance of long-term document control and electronic reporting for all applicable tasks.

• Special duties can be assigned for daily completion, as discussed with the assigned leader.

• Complete assigned tasks accurately and efficiently to ensure there is no negative impact that could result in losses for clients.

• Provide direct support to the Banking Centre and Broker Network, to enable them to deliver a “best in class” customer experience.

Must Have Experience/Skills:

• 1+ years’ of back office banking/finance experience – processing transactions to support to internal/external partners

• Knowledge of Payments, Broker support, Cash management & Registered products i.e – (RRSP, TFSA, Credit cards, online banking transactions, wires, EFTs, cheques, bill payments etc.)

• Strong communication skills (English – Written & Verbal)

Disclaimer

The Company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting.

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Pay and Benefits

The pay range for this position is $25.00 – $25.00

Workplace Type

This is a fully onsite position in Edmonton,AB.

À propos de TEKsystems:

Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d’un nouveau monde d’opportunités. Nous sommes une équipe solide de 80 000 personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l’industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C’est le pouvoir d’un vrai partenariat. TEKsystems est une société du groupe Allegis.

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.