Assistant Security Manager

Company Description

Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!

Job Description

Assistant Security Manager

Guardian and Protector. You ensure the safety, security, and well-being of our guests, colleagues, and property. Attentive, efficient, and committed, you help maintain a secure, welcoming, and enjoyable environment for everyone.

What’s In It for You

• An inclusive, empowering company culture where people are at the heart of everything we do
• The opportunity to work alongside passionate hospitality professionals committed to making the world a more welcoming place
• Competitive pay starting at $63,000/- with annual reviews based on market conditions, performance, and capabilities
• Complimentary meals during your shift through our Colleague Dining Program
• Complimentary dry-cleaning of business attire
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program, with up to 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement program for a TransLink monthly pass
• Extensive benefits package including health, dental, vision, life, and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and the option to enroll in the Group Registered Retirement Savings Plan
• 10 days of paid vacation annually, increasing with service, along with statutory holidays and paid birthday leave
• Complimentary hotel stay for newly hired colleagues, including breakfast for two through our BE OUR GUEST program
• Colleague benefit card with discounted rates at Accor properties worldwide.
• The opportunity to work in a luxury hotel environment within a Vancouver heritage building, dating back to 1939
• Learning programs designed to sharpen your skills
• Opportunities to contribute through Corporate Social Responsibility activities

What You’ll Be Doing

• Ensure the safety and security of guests, employees, and property at all times.
• Lead and coordinate emergency response, crisis management, and business continuity plans.
• Serve as the primary contact for emergency services, including police and fire departments.
• Conduct incident investigations and reporting for violations, accidents, complaints, and criminal activity.
• Monitor CCTV and security systems, ensuring proactive threat detection and timely action.
• Conduct regular patrols, crowd control, and cash handling audits.
• Manage key control, access systems, and elevator security protocols.
• Collaborate with the Engineering team on Fire Panel operations and maintenance.
• Train, guide, and mentor security personnel; lead fire-life safety, CPR, evacuation, and workplace violence prevention training.
• Facilitate onboarding and safety orientations for new colleagues.
• Conduct periodic security and safety audits, including baggage and locker inspections.
• Partner with Sales, Events, and F&B teams to ensure the safety of all functions and activities.
• Maintain compliance with corporate loss prevention and safety guidelines.
• Prepare detailed incident reports and keep management informed of major events.
• Perform other duties as assigned.

Qualifications

Your Experience & Skills Include

• Minimum 2 years’ experience in Security or Loss Prevention (hotel or similar environment preferred).
• Prior supervisory or management experience strongly preferred.
• Valid BC Security Worker License and Basic Security Training (BST) required.
• Intermediate First Aid (WorkSafeBC) or OFA2 equivalent with CPR/AED certification preferred.
• Advanced Security Training (AST) designation is a strong asset.
• Strong leadership, decision-making, and interpersonal skills.
• Excellent communication, problem-solving, and conflict resolution abilities.
• Proficient in Microsoft Office and security management systems.
• Reliable, responsible, and adaptable; able to work flexible hours, including weekends, holidays, and overnights.
• Knowledge of security inspection protocols and safety regulations.

Additional Information

Visa Requirements:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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