Assistant Director of Sales – Franchise

Job title:

Assistant Director of Sales – Franchise

Company

Hilton

Job description

Job RequirementsGraduate Hotels is on the lookout for a passionate and driven Assistant Director of Sales to join the brilliant team at Graduate by Hilton Cambridge!If you’re a hospitality enthusiast who thrives in a collaborative environment, leads with integrity and accountability, and embraces continuous growth, we want to hear from you!The 148-bedroom Graduate by Hilton Cambridge hotel is part of the Graduate Hotels collection inspired by the prestigious University of Cambridge and its surrounding town. Set right on the River Cam, in the heart of Cambridge’s historic centre. The hotel feels like an extension of the university, with nods to college architecture.As an Assistant Director of Sales, you will provide strategic leadership in proactive sales planning, execution, and team development to optimize revenue opportunities across corporate, group, leisure, and other key market segments. Work closely with the Director of Sales and Events, General Manager, and Revenue team to align sales strategies, retain business, and drive revenue growth across all segments.This is a fantastic opportunity for someone eager to take lead on the proactive side of the business, while also continuing to learn and grow under the mentorship of an experienced Director of Sales.Duties and Responsibilities:

• Develop and execute proactive sales strategies in collaboration with the Director of Sales & Events and Revenue Manager to ensure alignment with initiatives and overall business objectives, driving targeted sales efforts across all market segments, recognizing high performance, and addressing areas for improvement.
• Manage ongoing sales performance analysis to maximise revenue growth.
• Lead and manage the proactive sales team to its fullest potential ensuring both current and future needs of the business are met. Work with the General Manager, Revenue and RDOS to continuously align and devise sales strategies and activities to retain and grow the business and maximize revenue in all sales segments.
• Foster a proactive sales culture by collaborating with the Director of Sales and Events, implementing incentives, recognizing high performance, and addressing areas for improvement.
• Own all accounts in their area of remit & actively maintain relationships with those key local customers.
• Coach and mentor the sales team, ensuring performance targets are met through regular meetings, trainings and performance reviews.
• Target new business opportunities for the hotel and expand global and local corporate accounts through targeted research, relationship-building, and proactive sales efforts.
• Manage key internal and external stakeholders.
• Create and implement effective planning in line with commercial strategy.
• Manage negotiations and contracting through Delphi, Lanyon, Cvent and RFP processes.
• Play an active part in supporting the team to convert key opportunities as and when required. Promote and play an active part in networking with the M&L and Graduate Sales Team & Global Accounts Managers to increase awareness for the hotel needs and objectives and drive inbound business.
• Review demand calendar and pricing and establish actions to fill the gaps in need periods.
• Monitor budget and drive upsell products and services.
• Create and implement sales plans alongside Director of Sales and Events that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.
• Lead, develop, and manage the proactive sales team, including recruitment, training, and ongoing professional development.

Work Experience

• Strong Hotel Sales experience at Management level – a minimum of 2 years.
• Ability to use OnQ PMS and Delphi (desirable).
• Excellent communication and presentation skills.
• Ability to work across all key stakeholders effectively.
• Management experience in recruiting, training, and developing people.
• Experience in delivering strategies and working with targets.
• Experience in hospitality forecasting, pricing, and inventory control.
• Strong analytical skills to understand key business indicators and competitive trends.
• Strong customer relationship management skills and ability to negotiate.
• Knowledge of revenue management and account profitability, and RFP.
• Proficient in using CRM, MS office software applications, including M.S. Office, Excel, PowerPoint etc.

Benefits

• Competitive salary plus a discretionary annual bonus.
• Discounted stays and dining at Hilton properties worldwide.
• Complimentary welcome stay to experience the Graduate difference first-hand.
• Ongoing development via our dedicated learning platform.
• Refer a friend and earn up to £250 in rewards.
• Exclusive discounts and cashback at a variety of retail and leisure outlets.
• 24/7 wellbeing support through a confidential helpline.
• Free meals during shifts at our modern Team Restaurant.
• Recognition programs and exciting team incentives, such as Wellbeing Days and Walk and Talk Wednesdays.
• Get involved in building a more inclusive and sustainable future through our ECG policy initiatives such us charity donations and community support programs.
• Convenient on-site parking for cars, mopeds, scooters, and bicycles
• Last but not least, a great team – work with friendly, passionate people who make every day exciting and rewarding!

Graduate Hotels:Graduate Hotels is a unique collection of handcrafted hotels in the most dynamic university towns around the globe, including Graduate by Hilton Cambridge and The Randolph Oxford, Graduate by Hilton. We give life to physical spaces through thoughtful design and strong community ties. Graduate Hotels provides students, locals, and visitors alike a place to reflect and celebrate the unique energy of each Graduate community.As a Graduate Hotels Team Member, you are the one shaping guest experiences. You like to wear multiple hats and consider yourself a local expert, storyteller, team player and creative thinker. Visit us at .Equal opportunitiesWe are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.Right to workIn line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United KingdomDisclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Expected salary

Location

Cambridgeshire

Job date

Thu, 15 May 2025 06:59:25 GMT

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