Lead, mentor, and support a team of store managers across multiple locations, fostering talent optimization and training at all sites
Be an active, visible leader at each site, conducting site audits on safety, operations, customer experience, and quality control
Collaborate with the VP of Operations to identify optimization opportunities in wash operations, including procedural, standardization, and functional improvements
Administer and oversee budgets and financial execution for each location and the overall region, including PO and bill approvals
Lead the car damage process, implementing training to standardize responses and reduce unnecessary expenses
Partner with Marketing and Sales leadership to develop and execute site action plans to drive growth and revenue
Monitor and support site sales teams and processes, ensuring accountability in meeting sales conversion targets
Ensure all employees understand and adhere to safe work practices under the Work Safe Act, leading and supporting Joint Health and Safety Committees
Manage talent optimization, including hiring, termination, employee changes, and the development of training plans
Support General Managers in managing incidents requiring external reporting, such as insurance, WCB, and OHS
Drive a positive company culture and ensure the relentless pursuit of delivering an exceptional customer service experience across all locations
Requirements
Proven experience managing multiple locations in a service-oriented industry
Strong leadership skills with a focus on team development and operational excellence
Strong financial acumen with P&L level accountability
Passion for sustainability and eco-friendly business practices
A customer-first mindset with an emphasis on convenience and satisfaction
Organized, inquisitive, and data-driven, with experience in operations, safety, and process control
Excellent communication, organizational, and problem-solving skills
Corporate Culture
Competitive salary with a comprehensive benefits package.
Opportunities for career progression and personal development.
A supportive and dynamic team environment where your contributions are valued.
Position TypePermanent
Expected salary
Location
Calgary, AB
Job date
Sat, 21 Sep 2024 22:35:57 GMT
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