Account Manager

Job title:

Account Manager

Company

Wolt

Job description

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.Are you an experienced and strategic account manager with a true ‘service first’ and analytical mindset? Does a challenging role in one of Europe’s fastest-growing companies interest you? If so, then we’d love to chat!Role BackgroundOur Account Management team lies at the heart and soul of Wolt, ensuring our existing restaurant partners and Wolt’s success in Germany. As Wolt grows both in scale and scope of offering, the strength of our account management engine must grow with it.As an Account Management at Wolt, you will be responsible for managing our largest SMB merchants, increasing the adoption of Wolt’s products and driving their growth on the platform. In the role, you will drive commercial negotiations, manage cross-functional projects, close complex deals in a competitive landscape, analyze and synthesize large datasets and manage your portfolio with a consultative approach.You’re Excited About This Opportunity Because You Will…

• Leverage your business acumen and analytical abilities to raise the adoption of Wolt’s products and services among the restaurant partners within your portfolio
• Drive complex commercial negotiations to strengthen the partnership with key restaurant partners, while meeting financial targets for these accounts.
• Constantly monitor your portfolio’s performance, interpret complex data sets and provide data-driven consultancy to your partners
• Conduct periodic meetings, present business reviews and lead discussions with a consultative approach
• Work closely together with the Marketing team to plan and execute campaigns together with restaurant partners.
• Be an experienced presence and source of knowledge on the team, and help others level up through training and mentorship
• Actively monitor the competitive landscape and feedback loop to influence Wolt’s product improvements.

What We Offer

• Cool office in Hamburg
• Independent work in a dynamic, international team
• A fast-growing tech company with many career opportunities
• Attractive salary package
• Discount on Wolt orders
• Modern work equipment
• Various soft drinks, coffee, and fruits in the office
• Urban Sports Club membership subsidy
• Weekly all-hands meetings and regular team events
• Flexible working hours policy + 30 days of paid vacation

Our humble expectations

• 3-5 years experience in a client-facing, commercial role such as Account Management, Sales or Marketing positions.
• Commercial acumen with a consultative approach to client management: you understand the financial drivers of the industry and proactively identify opportunities that will ensure the growth of both your accounts while meeting the Wolt’s KPIs and financial targets.
• Data-driven: Knowledge or previous exposure to analytical dashboards (ex. Looker, Power BI, SQL knowledge).
• Sales oriented mindset with strong (verbal and written) communication skills and passion for leading strategic conversations in a dynamic and competitive landscape.
• Good time-management skills with a problem-solving attitude
• Excellent interpersonal skills with the ability to adapt the tone to suit the audience.
• High sense of ownership and proactivity
• Microsoft Excel / Google Sheets knowledge
• Fluent in German and excellent English skills.

It’s even a plus if you have…

• Knowledge or previous experience in the Restaurant, Food and Beverage, Hospitality or related industries
• Experience from working with a CRM system
• Experience with content creation, editing, or marketing
• Experience with Google Workspace

Next StepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!Please note that we do not accept applications sent by mail. You should submit your application through our careers website!Our Commitment to Diversity and InclusionWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.TeamOur visionOur cultureOur peopleWe drive Wolt’s growthWe’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.

The delivery of (almost) everythingAt Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.Our cultureAt Wolt, you’ll learn more, build more, and ship more than in most other companies.You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging.”– Nicolas, Sales Team LeadTeamWe drive Wolt’s growthWe’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.Our visionThe delivery of (almost) everythingAt Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.Our cultureOur cultureAt Wolt, you’ll learn more, build more, and ship more than in most other companies.You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.Our people“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging.”– Nicolas, Sales Team LeadApply nowBasic informationFirst Name *Last Name *Email *Phone *Wolt Recruitment Privacy Statement *Please review the and acknowledge.I understand that my personal data will be processed in accordance with Wolt’s recruitment privacy statement.Do you require any accommodations during the hiring process?We evaluate candidates solely on their qualifications, skills, and how they align with our business needs. We encourage applications from people of all disability statuses, gender identities, sexual orientations, personal expressions, racial and ethnic backgrounds, religious beliefs, and any other identities or experiences.To ensure a fair and inclusive hiring process, please focus on your experience and skills in your CV – no need to include your photo, age, or marital status.We’re committed to providing a delightful candidate experience. If you require any accommodations during the hiring process, please let us know below.YesNoLocation *Additional informationWolt – Self-Identification SurveyTo ensure that our hiring practices are fair and inclusive, we’re asking the following voluntary questions of the people who apply to work at Wolt. If you don’t feel comfortable answering any question, you can select “I don’t want to answer.”Your responses to these demographic questions are secure and optional. Any voluntary data you provide will not be shared with anyone connected to your recruitment or hiring process. There will be no negative consequences if you don’t want to participate, if you only answer some questions, or if you select “I don’t want to answer” for any question. Any option you choose will in no way affect your opportunity to work at Wolt.By answering questions below, you give us your consent to process and handle your answers anonymously, and help Wolt understand the diversity of the people it attracts to apply. For additional clarity, our privacy policy below explains how we collect and process your data in accordance with applicable data protection laws.What’s your age? *Which gender do you most closely identify with? *Are you a national of the country where you are applying to work? *Attachments *You’re welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

Expected salary

Location

Hamburg

Job date

Fri, 04 Jul 2025 05:54:19 GMT

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