Account Executive, SMB at Superhuman Labs

Account Executive, SMB

Location: Remote

Job Description:

SUPERHUMAN 

• The fastest email experience in the world
• Loved and adored: see what our customers say

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE 

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT

We’re not solving a small problem, and we’re not addressing a small market. We’re going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn’t stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As an Account Executive, SMB you will be an important part of small (but growing!) mighty GTM team responsible for sourcing, landing and expand new contracts with strategic teams inside small and mid-sized companies.

ROLE

• As a member of our high-performing Mid Market/Product-Led sales team (velocity), you will be instrumental in landing new business with small to medium sized organizations
• Close teams of 5-15 members at a high velocity and pass them off to the AMs for expansion
• Navigate mid-sized organizations to map stakeholders, generate pipeline, build champions, get buy-in and close deals with C-Level and VP-level decision makers
• Define territory and account strategies that enable sales velocity in partnership with Sales Development Reps, Customer Success Managers, Sales Engineers, and Exec Sponsors
• Build the instincts to recognize and overcome organizational, financial and behavioral structures and obstacles
• Experiment with new processes and revenue streams that scale

SOUND LIKE YOU?

2+ years of relevant professional sales experience as a closer, preferably selling B2B SaaS products to a SMB or mid-market target customer. Experience in a product-led sales motion a plus!

• Asynchronous Communicator: You’re effective across various mediums (especially Slack, notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed. You respond quickly and thoughtfully to unblock others and speed things up.
• Excellent Relationship Builder: You have a strong aptitude for building and growing successful internal and external relationship that support driving key outcomes. You have experience finding and mapping stakeholders like coaches, champions, and economic buyers inside organizations.
• Start to Finish Ownership: You act like the general manager of your sales pitch. You demonstrated the ability to take on customer projects and initiatives related to core KPIs (new ARR, expansion)
• Bias to Action: You understands the discipline required to be a successful sales professional. You have a bias towards timeblocking to hit customer activity metrics associated with deal progression and pipeline building. You present solutions when issues arise.
• Pipeline Generation: You understand the importance of building consistent pipeline. You’re comfortable across the sales development organization in both prospecting and qualifying your surfaced opportunities.
• Passionate about Sales Process & Rigor: You are comfortable running end to end sales cycles. You understand the importance of how to properly forecast a book of business and keep the the business informed on the status of deals, customer blockers, and accelerants. You subscribe to or have experience with a sales methodology such as MEDDIC, Challenger, or Command of the Message
• Executive Presence: You have the ability to and preferably experience with selling to executive level buyers at SMB and mid-market companies.
• Proficiency with a Modern Sales Stack: You are proficient in a modern sales stack including a CRM, sales engagement platform, prospecting and qualification tools, and forecasting. Bonus if you have experience with product led sales tools like Pocus or Endgame.
• Delight and Empathy: You understand human behavior and develop targeted strategies with this in mind. You enjoy creating delight and moments of pleasant surprise.
• Location: We’re open to you joining us from a home office anywhere in the United States

SALARY INFO

The Account Executive, SMB role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization.

Our starting salaries for this role range from $95,000-$120,000 OTE.  The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options

We are open to hiring for this role anywhere in the US.  We take a locally informed approach to compensation, and our range is inclusive of starting salaries in different geographies.

BENEFITS

Taking Care of Your Future 

• Medical, dental, and vision insurance: 100% coverage for you, and 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off 

• Take as much vacation as you like!
• 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth 

• $3000 per year towards your professional development.
• Free access to Calm and Aaptiv.
• Allyship education program to help build your best self.

Setting You Up For Success 

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.