EASY ADVOCATES LLC
Job title:
🚨 We’re Hiring: Full Time Bilingual Case Manager (English/Spanish)
Company
EASY ADVOCATES LLC
Job description
Benefits:
- Health insurance
- Opportunity for advancement
- Training & development
- Bonus based on performance
🚨 We’re Hiring: Bilingual Case Manager (English/Spanish)📍 Tampa, FL | 🕘 Full-Time | 💵 $900/Week + Monthly Bonuses | Mon–Fri, 9AM–5PM
📞 Help People Exit Timeshares. Be Their Advocate. Build Your Career.EZ Advocates, based in Tampa, FL, is a leading consumer advocacy firm helping families escape fraudulent or burdensome timeshare contracts. We’re growing fast and seeking a full-time bilingual Case Manager (English/Spanish) who’s compassionate, sharp, and ready to take their career to the next level.If you’re fluent in Spanish and English, organized, and passionate about helping people—you could be the perfect fit.✨ What You’ll Get:
- $900/week salary (paid weekly!)
- Monthly performance bonuses
- Growth opportunities – promotions and pay raises available
- Health insurance eligibility after 6 months
- Monday–Friday hours
- Supportive, close-knit, and energetic office culture
- Paid training + career development
🔍 What You’ll Do:
- Serve as the main point of contact for clients throughout the timeshare cancellation process
- Conduct intake consultations to assess each client’s case
- Review contracts, identify key legal and financial details, and strategize effective exit paths
- Communicate with resorts, developers, and legal reps on behalf of clients
- Draft and submit supporting documents, such as cancellation letters and affidavits
- Maintain detailed case notes and ensure timely progress updates for clients
- Provide exceptional, empathetic customer service while managing a case portfolio
- Work closely with the team to support efficient resolutions and strong client outcomes
🧠 What You Bring:
- Fluency in both English and Spanish (spoken & written) – required
- Experience in case management, customer service, or legal support preferred
- Excellent communication, empathy, and organizational skills
- Confidence working independently and within a team
- Basic proficiency in Microsoft Office and CRM systems
- Knowledge of timeshare contracts or consumer protection is a plus (but not required)
🚀 Ready to Join Our Mission?We’re helping real people get out of unfair timeshare contracts every day—and we need strong advocates to guide them through the process.📩 Submit your resume and a brief cover letter to EZ Advocates today and take the next step toward a meaningful, rewarding career.EZ Advocates is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace.
Expected salary
$900 per week
Location
Tampa, FL
Job date
Sun, 15 Jun 2025 01:10:34 GMT
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