Parts Administrator

Overview

MEPPI’s Service Center Division (SCD) is seeking a detail-oriented and customer-focused Parts Administrator to support the execution of all parts-related orders and requirements. In this role, you will manage parts sales, stocking, tracking, and on-time delivery for customer orders and warranty parts, ensuring high service levels and operational excellence.

What You’ll Do

Manage Parts Proposals & Quotations: Analyze customer requests for quotation (RFQs) and prepare detailed parts proposals that meet technical requirements while achieving margin objectives; interface with customers to clarify scope and proposal details as needed.

Secure Approvals & Submit Proposals: Obtain appropriate internal approvals in accordance with MEPPI’s Limits of Authority policy and submit approved proposals to customers.

Coordinate Commercial Negotiations: Act as the liaison between customers and Product Line Managers to negotiate proposal terms and conditions.

Develop Parts Documentation: Prepare breaker-specific replacement parts lists, custom part matrices, and replacement part documentation as required.

Process Parts Orders: Enter parts orders against HVSD Service Repair Orders (SROs) within the company business system.

Recommend Spare Parts Strategies: Determine and recommend appropriate spare part quantities to support customer emergency and non-emergency needs.

Support ITAMI Collaboration: Work with ITAMI to identify, source, and respond to customer inquiries related to spares and replacement parts; collaborate with Purchasing to procure required materials.

Coordinate Weekly Parts Activities: Organize and lead weekly parts meetings to ensure accuracy of service work orders and parts order schedules.

Ensure Timely Delivery: Coordinate with warehouse personnel to ensure customer and field service parts deliveries meet weekly schedules; proactively communicate potential shipment delays to appropriate stakeholders.

Support Engineering Coordination: Collaborate with Engineering on localized designs, new parts, and obsolete part replacements.

Manage Special Packaging Needs: Order crates and special packaging required for parts and project shipments.

Represent the Division Professionally: Support SCD goals by working collaboratively with customers and internal departments while maintaining a positive, professional image.

What You Bring

Education & Experience:

• Associate’s degree in a technical field
• Minimum of 3 years of experience in manufacturing, service, or parts administration, or an equivalent combination of education and experience

Technical Knowledge:

• Intermediate knowledge and experience with electromechanical equipment parts
• Ability to read, interpret, and create technical parts-related documentation

Skills & Attributes:

• Intermediate interpersonal and communication skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple projects and work effectively in a team environment

Technology Proficiency:

• Intermediate computer skills with emphasis on Microsoft Office and ERP/MRP systems

What’s in It for You?

• Comprehensive Health Coverage: MEPPI pays 90% of the cost for medical, dental, and vision plans.
• Retirement Plans: 401(k) with up to 4% company match.
• Generous Paid Time Off: Begin earning vacation after just 90 days, plus 12 paid holidays per year.
• Career Development: Training programs and educational assistance to support professional growth.
• Exclusive Employee Perks: Profit sharing, free access to our 24/7 fitness center in Warrendale, PA, and participation in MEPPI’s Wellness Program.

Why MEPPI

At MEPPI, you’re more than part of a team—you’re part of a mission to deliver reliable and innovative power solutions. As a U.S. affiliate of Mitsubishi Electric, we offer a collaborative environment where precision, accountability, and customer focus drive success.

About Us

Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and service solutions markets. Join us and be part of a global team shaping the future of energy reliability.

Equal Opportunity Employer

MEPPI is committed to creating an inclusive workplace. We welcome applications from all backgrounds and ensure every candidate is considered fairly.

Notice to Agencies and Search Firms

MEPPI is not accepting unsolicited resumes from agencies or search firms for this job posting. Resumes submitted without a signed search agreement will become the property of MEPPI, and no fee will be paid if a candidate is hired as a result of an unsolicited referral.