Payroll Benefits Assistant

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Description

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The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

The Shared Services Centre (SSC) recommends and administers process management and procedures that need to be executed effectively; ensures the management of quality assurance activities associated with the transactional processes and implementation of service delivery; continuously improves the satisfaction of its customers, internal or external, while pursuing a continuous improvement agenda that will drive up service excellence while driving down the costs of service delivery through process standardization, process automation and self-service capabilities.

This position is located in the FAO Shared Services Centre and based in Budapest, Hungary.

Main Purpose:

The Payroll Benefits Assistant plays a lead role in the coordination of payroll and benefits support services for the unit. He/ she performs a broad range of activities requiring in-depth analysis and interpretation of relevant policies, procedures and practices. The incumbent provides procedural guidance to managers and staff.

Supervision Received Exercised:

The Payroll Benefits Assistant reports to the Payroll Benefits Officer. Work is performed autonomously, showing a high degree of initiative and independent judgment. Supervision received is focused on facilitating service delivery. The incumbent provides guidance and training to programme support staff in the division or office.

Working Relationships:

The Payroll Benefits Assistant maintains a wide range of contacts with managers, staff and stakeholders inside and outside the unit. The incumbent collaborates closely with colleagues in other offices and the corporate services, ensuring the quality and consistency of payroll and benefits support services.

Key Functions Results:

• Prepare and verify inputs to the monthly payroll process (e.g. batch element entries, one-off entitlement, overtime O/T and night differential N/D, etc.) including the details of the interfaces with other systems in the Organization (e.g. AP and Credit Union recoveries), working directly with the responsible requesting unit to ensure smooth and efficient processing.
• Participate in testing, documenting and implementing eligibility and rate calculation changes (fast Formulas) to the various entitlements supported by the Organization’s payroll system. Execute database queries and payroll assurance reports to identify discrepancies and report findings back to the supervisor.
• Monitor and ensure the timely clearance of advances by preparing payroll recoveries as one of the inputs to the monthly payroll process or by contacting the field offices (or ex-employees) where necessary.
• Supervise the maintenance of up-to-date payroll rates tables such as salary scales, post adjustment classifications, country/duty stations classifications, pay factors, location, etc.
• Perform specific exceptions actions (e.g. data corrections, overrides, retroactive actions) related to the HR system providing support to user on HR related queries for issues arising using the system.
• Execute the Payroll and Oracle Advanced Benefits standard procedures.
• Reconcile payroll related clearing accounts.
• Respond to employees’ enquiries on payroll related matters.
• Perform other related duties, as required.

Impact Of Work:

The incumbent’s work impacts directly on the smooth and efficient operations of systems support activities of the unit. He/she plays a lead role in the coordination and provision of the support services for the successful achievement of the unit’s mandate.

Candidates Will Be Assessed Against The Following:

Minimum Requirements:

Education:

• Secondary School Education.

Experience:

• Four years of systems support experience, including experience in payroll and in working with database applications, using Access or other database query products.

Languages:

• Working knowledge (proficient – level C) of English.

IT Skills:

• Good knowledge of the MS Office applications, Internet and office technology equipment.

Source: https://jobs.fao.org/careersection/fao_external/jobdetail.ftl?job=2500231

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