John Lewis Partnership
Job title:
Team Manager Twilight
Company
John Lewis Partnership
Job description
Posting End Date: January 18, 2025Join John Lewis or Waitrose todayIf you’ve ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you’ll know there’s something unique about us.That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we’re the success we are. They’re our secret sauce; the opportunity for us to differentiate.Job Summary: As a Team Manager in one of our Waitrose shops, you’ll influence and motivate your team and be a positive role model for delivering outstanding Partner-led, customer service that is distinctively Waitrose, passionate partners serving food lovers.Your strong leadership and team working skills will make all the difference to your team and, ultimately, the impression our customers have about the Waitrose brand. Keeping them returning again and again by earning their trust and loyalty for a lifetime, whilst helping to maximise sales and profit.Job Description:In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.Key ResponsibilitiesIt’s fast paced and at times you’ll oversee the entire day-to-day operation of the shop.– Using your commercial skills to maximise sales and profit while minimising wastage.– Ensuring consistently high levels of availability and merchandising as well as delivering an efficient, legal, and secure store operation.– Improving and maintaining customer satisfaction.– Using your people skills to manage your team, from leading and inspiring to people related tasks like organising holidays and managing absences.– Create a supportive culture of care, belonging, pace and productivity.– Engage and lead partners in delivering and embedding change consistently and effectively within your shop.Essential skills/experience you’ll need– Experience of leading a team in a fast-paced, customer focused environment.– People Management skills.– Able to demonstrate an innate passion for and understanding of retail.– Resilience to support and plan your team’s response to change.– Ability to influence stakeholders.– Advanced communication skills.Desirable skills/experience you may have– Experience of supporting with the Disciplinary and Grievance process.– Regulatory Compliance Management.– Personal Licence Holder.– Food Hygiene Level 3.DBSPlease be aware that due to the nature and activities of this role, all successful candidates will have a DBS check carried out on them through a 3rd party registered body. For more details on DBS checks and what these entail, please visit the Government website.Pay: £27,500.00 – £38,900.00 AnnualScheduled Weekly hours: 37.5Worker Type: Permanent PartnerJob Level: Partnership Level 8Hours of Work: Full time 37.5 hours per week, twilight shift to include evenings and weekend work on a rota basis, earliest start time 13:30, latest finish time 02:00At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you’re at your best when you’re free to be yourself.Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It’s why we’ve set our own aim to become the UK’s most inclusive business – for our Partners (employees) and our customers.We firmly believe that our future success lies in diversity of thought from all Partners and it’s integral in our mission to build a happier world. 🌍 💚We welcome applications from everyone interested in working for us. And, once you’re a Partner, your differences will make all the difference.Find out more about D&I in the Partnership .We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.Please refer to the job outline above for more information on the role
Expected salary
£27500 – 38900 per year
Location
Wantage, Oxfordshire
Job date
Sat, 11 Jan 2025 08:10:53 GMT
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