Unix/Linux Administrator – Platform Engineer

Job title:

Unix/Linux Administrator – Platform Engineer

Company

Telefónica Tech

Job description

Company DescriptionTelefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.Values: Open, Trusted and BoldTrusted Partners:

• Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
• Fortinet: Elite VIP Program – one of only 2 in the UK
• AWS: Advanced Solution & Managed Service Provider Program

Job DescriptionOur Managed Services team are based from our offices in St Ives, Belfast and Daresbury and our data centre facilities in Huntingdon and provide a focused range of hosted and cloud services through our extensive portfolio, specifically designed to help customers align their IT functions to their core business requirements.We are currently recruiting for a Infrastructure Engineer (Linux Specialist) to join our busy team based from our Datacentre in Huntingdon, Cambridgeshire. You will be responsible for the day-to-day proactive management and support of servers, storage and associated technologies with a focus on our customers Linux Estate, which provide the foundation for Telefonica Tech and customer services. Working as part of a team, the ideal candidate needs to be flexible to accommodate customer requirements and possess the drive to provide a high level of customer service. In addition to this, good problem solving and troubleshooting skills along with the ability to step logically through issues and clearly communicate with stakeholders.This is a fantastic opportunity to work within an interesting and varied company, who offer a busy yet friendly place of work.Key Responsibilities:

• Review existing processes and tasks, proposing solutions to simplify and/or provide consistent results through automation techniques and tools
• Assist with the day-to-day maintenance of our internal and customer virtual environments which consist of VMware and Hyper-V platform
• Deployment, technical support and proactive maintenance for the following products:

• Linux Operating Systems and hosted services.
• HPE ProLiant Servers
• Fibre Channel Fabrics
• Providing assistance and guidance to the Level 2 team
• General administration of multiple storage arrays; tasks to include:

• Provisioning new hosts / virtual volumes:
• Configuring replication between sites
• Capacity management
• Vendor liaison for issue logging and software updates
• Management of agentless monitoring tools such as LogicMonitor, VeeamOne and OneView.

• Refinement of triggers and thresholds to continually improve proactive support of customer systems
• Work within a team to deliver large and medium based projects for new and existing customers
• Reviewing team documentation and knowledge-based articles, suggesting improvements
• Adhering to incident, change and problem management processes to ITIL standards
• Sharing information of new issues and call type trends with team leaders, in order to improve IT strategy across the business.

Skills & Experience:

• Expert level skills in deploying, configuring and troubleshooting the Linux Operating Systems (Red Hat, Ubuntu, and Oracle Linux) and services hosted.
• Proficient in shell scripting and automation tools, such as Red Hat Insights, Ansible, AWX and Satellite. Knowledge of CI/CD pipelines for ideal automation strategies.
• Experience with LVM based disk operations are a must to administrate disk groups.
• Experience with HA clustering using pcs to maintain internal services.
• Configuring, troubleshooting and administering of VMWare and MS Hypervisors up to and including the latest versions.
• Experience of Windows Server and Active Directory up to latest supportable versions.
• Excellent communications skills – oral and written, with the confidence to communicate effectively at all levels.
• Outstanding customer service skills along with a polite telephone manner
• Team player – understands the importance of teamwork and has the ability to motivate self and team

Additional InformationMonday to Friday (37.5 hours per week) following a shift pattern typically 08.00 to 16.30, 09.30 to 18.00We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

Expected salary

Location

Huntingdon, Cambridgeshire

Job date

Sun, 12 Jan 2025 23:37:25 GMT

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