People Operations Specialist

Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world’s best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.

PEOPLE TEAM

We’re a global and collaborative team with the mission to create a “Happy People Revolution”, by building a world-class company and inspiring Farfetchers to live our values and grow with us. We foster our consciously inclusive culture by empowering individuality and building a diverse brand people dream to be a part of.

LONDON

Our London office is located in Old Street, London’s tech hub, and is home to a wide range of teams. Our open space is ideal for collaborative work and sharing ideas. We also have a large outdoor terrace, which is the perfect spot to have a team lunch or host events.

ROLE

This is a varied role supporting all areas of our employee journey. This role is based in London but will involve extensive collaboration with People Ops peers in every Farfetch office, who will partner to design and deliver a Farfetcher globally consistent employee experience. It will also include working with a wide range of stakeholders, including Farfetchers, Contractors, Talent Acquisition, People Partners, and Total Rewards.

WHAT YOU’LL DO

• Manage the end-to-end process for People administration through the employee life cycle, including all the necessary legal proceedings for onboarding and offboarding
• Administrative management of hiring during pre-boarding and onboarding, contract renewals and exit processes. This includes capturing areas of opportunity and feeding them back into an ongoing process improvement agenda
• Data Maintenance: providing administrative support, including maintaining personnel files, and accuracy in Workday
• Monitor and manage queries in the centralized People Team mailbox related to payroll and documentation within agreed-upon internal timeframes
• Ensure all audit and legal requirements and reports are available for compliance
• Support the People Operations team to create, manage and improve benefits programs (with research, compliance, policies, implementation and administration)
• Partner with benefits providers to review and maintain our current benefits offering (contracts, premiums, invoices, ad-hoc changes, …)
• Continuously improve People Team processes by identifying challenges and recommending opportunities for process and experience enhancements
• Support broader People Operations projects, where cross-team and cross-functional collaboration is required

WHO YOU ARE

• Someone with attention to detail, confidentiality, and the ability to effectively prioritize tasks
• Knowledge of Labor Law in the UK
• Working knowledge of MS Office (in particular Excel) and Workday
• Knowledge and understanding of relevant UK labour legislation and other local regulations
• Strong people skills, and ability to communicate and collaborate with a broad range of stakeholders

REWARDS & BENEFITS

• Employee Pension Scheme
• Flexible Benefits Program
• Health Insurance & Critical Illness cover
• Flexible work environment

EQUAL OPPORTUNITIES STATEMENT

• Farfetch is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.

This is a varied role supporting all areas of our employee journey. This role is based in London but will involve extensive collaboration with People Ops peers in every Farfetch office, who will partner to design and deliver a Farfetcher globally consistent employee experience. It will also include working with a wide range of stakeholders, including Farfetchers, Contractors, Talent Acquisition, People Partners, and Total Rewards.

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