Workspace Experience Ambassador

Job title:

Workspace Experience Ambassador

Company

Jones Lang LaSalle

Job description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.As Workspace Experience Ambassador you will promote a community feel within the workplace environment while taking ownership of the workplace facilities.Responsibilities:

• Build relationships with key stakeholders & encourage interaction between colleagues and workplace teams
• Understand the needs of the business or businesses your support
• Create a collaborative environment amongst employees across the workplace promoting Openwork behaviours and community engagement between colleagues
• Provide a welcoming experience for everyone as you establish a strong front of house offering
• Get to know our HSBC colleagues, interests, understand the teams and what will make a difference in their day to day experience
• Immerse yourself within the work profile of each business and which workplace features are most critical to their business success
• Be a promoter of Workplace technology, encourage colleagues to use online reporting of faults/requests and engage with CRE via the workplace app
• Be the “go-to” person for all workplace matters; answer questions and deliver effective solutions (utilising stakeholder network)
• Ownership of meeting rooms including in room technology (triage and first line fix), escalating where specialist technical support is required
• Establish relationships with key stakeholders across the workplace teams
• Become an effective bridge point between the business units, local/regional CRE and the HSBC end-user colleagues
• Be aware of any changes occurring within each business
• Support orientation of new staff as well as aiding staff visiting from other offices
• Oversee the behaviours and etiquettes in the workplace through ongoing monitoring, engagement, and communications with the various teams to ensure alignment to Openwork principles
• Support our Facilities Management team in responding to internal workplace issues including at workstations, meeting rooms, communal areas, etc.
• ake ownership for locker management including the assignment, moves and changes and troubleshooting
• Have general care for our HSBC colleagues, the workspace and proactively identify/report issues and help to resolve

Requirements:

• At least 1 year of experience in working within a dynamic workplace environment, ideally in corporate or hotel settings.
• French and English speaker, good level written & oral communications skills.
• Passionate about customer experience
• High attention to detail
• Flexible and proactive
• A problem solver
• Able to build positive relations with colleagues, clients and guests
• Able to work off their own initiative
• Strong team player with a commitment to support their colleagues
• Exceptionally organised and skilled in multi-tasking
• Computer Literate – good understanding and working knowledge of office software.

Location:On-site –Paris, FRAIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.

Expected salary

Location

Paris

Job date

Sat, 26 Oct 2024 05:51:04 GMT

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