World Health Organization
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Job Description
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Description
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OBJECTIVES OF THE PROGRAMME
- The Medical Services Unit (EMS) aims to maintain and promote the physical and mental health ofRegional Office staff and to provide psychosocial support and care, including medical evacuationsand all other services.
DESCRIPTION OF DUTIES
- Receive telephone calls with tact and discretion; answer their queries and redirect them to the appropriate personnel or services; provide administrative information (sick leave, maternity leave, accidents, medical examinations). Arrange lab appointments forstaff members. Manage Regional staff physician schedule, take appointments and provide reception services to staff members/visitors,.
- Administrative management of medical examinations. Prepare files, provide reception for entry, periodic and separation medical examinations, check the examinations are complete (request missing information where necessary), record information in the Medical Service database, create new files if necessary and retrieve files to insert incoming correspondence and transmit to physicians.Management of medical clearances. Prepare and submit the medical files to the physicians for medical opinion, transcribe and/or edit correspondence addressed to examining physicians requesting additional examinations or reports.
- Input medical opinions into the Medical Service database and keep it up to date; notify and update the medical clearance in the GSM.Management of correspondence and e-mails. Draft and finalize general or administrative correspondence; using appropriate tracking tools, follow-up on and ensure that target dates and deadlines are met, and that correspondence and queries are responded to in a timely mannerAdministrative managementof medical evacuations. Receive reports on requests for evacuation; prepare and submit files to physicians on an emergency basis; transmit the medical recommendation.Arrange, coordinate andlead administrative preparation for meetings, seminars, workshops, trainings.Using GSM/oracle, prepare travel requests forofficial WHO travel.
- Make flight and hotel reservations, visa requests, prepare travel files and deal with other related matters as requested or on own initiative. Develop and maintain effective filing systems regarding individual files and general and technical documentation. Administer medicaments forminor ailments and first-aid, Inoculate and vaccinate staff members and their dependentsProvide administrative support for miscellaneous health promotion activities; maintain/update the informationon the EMS activities on Intranet.
- Provide advice to staff in undergoing entry and periodic medical examinations, conduct physical exams such as ECG, eye examinations. Support team members in first aid care and nursing tasks as assigned by RSP.
REQUIRED QUALIFICATIONS
Education
- Essential: Completion of secondary education supplemented by a post secondary school paramedical training in nursing and nursing administration.
- Desirable: University degree in nursing.
Experience
- Essential: At least 5 years’ relevant experienceas an administrative nurse in hospital/dispensary
- Desirable: Knowledge and experience inclinical nursing, administrative nursing planning and organizing medical facilities .Additional knowledge in emergency care first aid care and occupational health nursing is an added asset.Desirable Relevant experience inWHO or another UN agency is an asset.
Skills
- Ability to organize work. General and clinical nursing skills. Total respect for medical confidentiality, punctuality, flexibility, discretion and courtesy.Ability to establish priority and to plan and coordinate own work plan.Commitment to continuous Learning.Sound knowledge of the rules and practices of the Medical Service.
Use of Language Skills
- Essential: Expert knowledge of English. Expert knowledge of Arabic.
Source: https://careers.who.int/careersection/ex/jobdetail.ftl?job=2408430
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